PowerPoint Presentation

[Audio] Welcome to the Wind Creek Bethlehem 2024 crisis management plan review. Today we are going to talk about the biannual review of the crisis management plan, but before we do that let's review what is a crisis? Different types of crisis. What is crisis managemen.

[Audio] Today we are going to talk about the biannual review of the crisis management plan, but before we do that let's review. What is a Crisis? Different types of Crisis. What is Crisis Management? Importance of Crisis Management. And Crisis Management Plans..

[Audio] Before learning about crisis management, you must know what a crisis actual is. A crisis is defined as any event or period that will lead or may lead to a sensitive or dangerous situation affecting an individual, group, or all of society..

[Audio] These are negative changes in human or environmental events. Especially when they take place unexpectedly with little or no warning..

[Audio] Different Types of Crisis Natural Disasters, Criminal Activity, Violence, Facilities Problems, (I-T ) Problems, Financial Problems, Employee Dissatisfaction, and Neglecting Minor Problems can result in a crisis..

[Audio] To tackle these types of situations, every organization should have a crisis management framework. So, what is crisis management? Crisis management is the approach of anticipating crises and planning how to deal with them effectively to prevent any threat to an organization..

[Audio] Before a crisis hits, business leaders should think about how a crisis can affect employees, consumers, suppliers, public, and company values. A crisis can affect any business anytime – anywhere..

[Audio] Advance planning is the only key to survival of any business. By having a crisis plan in the workplace, a company and its stakeholders can prepare for sudden and adverse changes.

[Audio] Importance of Crisis Management Plan #1. It assists in identifying the definition of a crisis and the appropriate individual to handle it in the event of its occurrence: A crisis management plan not only provides this benefit, but it also assists in the development of your communications strategy by establishing protocols to determine who should be contacted when and why. Which issues can be postponed, and which may necessitate the urgent intervention of senior decision-makers? The plan will determine the individual who will assume leadership during a crisis..

[Audio] #2. Helps to keep everyone safe: It is impossible to circumvent the adverse consequences of crises without a contingency plan. By mitigating the effects, your employees, customers, and public will have a greater chance of avoiding harm. A well-defined emergency response strategy will enable you to maximize the value of each second..

[Audio] #3. Minimize damage in both revenue and reputation: A crisis management plan simplifies the process of identifying and preventing a crisis before it takes place or escalates, which impacts both revenue and reputation..

[Audio] #4. Legal requirement: In the majority of countries, crisis management planning is authorized by the government. If we fail to implement a crisis management strategy, we may incur substantial penalties..

[Audio] #5. Helps to fell the early signs of a crisis: Crisis management assists managers in comprehending the initial symptoms of a crisis. Inform the employees of the potential consequences and implement the requisite measures to mitigate them..

[Audio] The appropriate method and plan must be employed to effectively manage any threatening crisis. The primary objective of crisis management planning is to establish infrastructure that enables the organization to mitigate probable risks and respond to crises when they occur..

[Audio] The following steps are involved in building a Crisis Management Plan: Step 1. Identify your crisis leadership team: Selecting a team of leaders to collaborate during the crisis planning process is necessary before we proceed with crisis management planning. Individuals who are capable of responding to crises should comprise your team. It is imperative that these teams be established at the outset to ensure that all members are aware of the specifics of your crisis strategy..

[Audio] Step 2. Assess Risk: Begin the planning process by conducting a deliberate session to assess the different risks that your department may encounter. Utilize a risk register to analyze the likelihood of potential risks. A risk register has the potential to mitigate progress delays and prepare for possible setbacks..

[Audio] Step 3. Determine the business impact: After identifying the high-probability risks that could potentially impact your company, consult with your crisis leadership team to determine the business impact. It is imperative to conduct an individual analysis of each risk, as they have the potential to produce distinct outcomes. The potential business consequences may encompass fines and penalties, delayed sales, customer attrition, damaged reputation, or lost income..

[Audio] Step 4. Plan the response: Evaluate each risk and determine the necessary actions for your team to mitigate the risk in the event of its occurrence. For instance, in the event of a cyber attack, it may be necessary to assign a person to safeguard the network, communicate the information to consumers and employees, and conduct a damage assessment..

[Audio] Step 5. Solidify the Plan: Once you have understood the potential threats to your department, the potential business consequences, and the appropriate course of action, you can subsequently establish a firm plan. Key components of a crisis management plan include an activation protocol and emergency contacts. Additionally, it will be necessary to establish communication with critical stakeholders to ensure that all parties are aware of the appropriate course of action and the appropriate time..

[Audio] Step 6. Review and Revise: Check the final product to ensure that there are no gaps after your crisis plan has been completed. Reevaluate your crisis management plan and revise it at least every other year, as risks can fluctuate over time..