Name: PowerPoint Presentation
Uploaded: 2022-02-23
Duration: 1 min 22 s
Description: Do not speak in a harsh tone? Don’t raise voice at customer? The use of Unique Words/ Phrases Use words or phrases that would improve/positively impact the customer’s experience Adaptation of Approach Did Agent adapt their approach based on the customer’s unique needs, personality, and issues?.

Do not speak in a harsh tone? Don’t raise voice at customer? The use of Unique Words/ Phrases Use words or phrases that would improve/positively impact the customer’s experience Adaptation of Approach Did Agent adapt their approach based on the customer’s unique needs, personality, and issues?. 

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Do not speak in a harsh tone? Don’t raise voice at customer? The use of Unique Words/ Phrases Use words or phrases that would improve/positively impact the customer’s experience Adaptation of Approach Did Agent adapt their approach based on the customer’s unique needs, personality, and issues?

PowerPoint Presentation

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