Page 1 (0s)
Safeguard Your Phone With Trinng Device Care For New & Old Phones Up To 18 Month TRINNG Device Care.
Page 2 (8s)
Claims - Customer Journey. Claim Scenario Phone is working Phone is not working Website Trinng App Go to the tab “Raise a claim” Visit https://me.servify.in.
Page 3 (21s)
Related image. Enter OTP• (Sent on +91 - 9925040548) 323798 (Resend OT p in Continue.
Page 4 (40s)
Related image. Related image. Related image. sornunx 01 00 01 00 VEET Add devices & get quick overview of details TELL 'SW'HICHDEVICESYCJOWN GET.
Page 5 (52s)
Related image. Related image. Related image. Related image.
Page 6 (1m 21s)
Related image. Claim Request Raised! Your claim request for V9 has been raised. Our representative will get in touch with you in case of any additional information required.Also you will be charged a Mandatory Admin Fees Of 500 Okay, got it.
Page 7 (1m 58s)
e SERVIFY Reference D: 18J7EFIPZ8 HOME O VERIFICATION O REPAIR INITIATION Verification O DIAGNOSIS MY DEVICES O STORE O NOTIFICATIONS @VINEET O Escalate Track Request Claim raised Request Details CLAIM REQUEST RAISED ESTIMATION & REpAlR RETURN TO CUSTOMER Repair Initiation 1:26 PM. 18 October 2019 We have received your claim request. Our representative will connect with you in the next 24 business hours to process it further.
Page 8 (2m 14s)
Customer communication via email. Claim request received.
Page 9 (2m 21s)
Share pending document - Invoice. Customer communication via email.
Page 10 (2m 29s)
Document Received – Invoice Pending for verification.
Page 11 (2m 36s)
e SERVIFY Add devices & get quick overview of details TELL US WHICH DEVICES YOU OWN Add Device Now GET SERVICE HOME MY DEVICES STORE NOTIFICATIONS @VINEET o TRACK REQUEST In-principle approved 18 Oct 2019 DEVICE OVERVIEW My Devices 01 Warranty Protection 00 01 Ext. warranty 00.
Page 12 (2m 48s)
Related image. e SERVIFY SELECT SERVICE MODES Select Location Mumbai, Maharashtra 400099, India HOME MY DEVICES Detect Vivo STORE NOTIFICATIONS Continue @VINEET Select a Service Mode We Pick up Your Device We will send an Agent to pick your device and deliver it back after the repair You Visit the Authorised Service Center Book an appointment to drop off your device at the authorised service center 1 Service Centers found near you qa 18001023388 Back.
Page 13 (3m 17s)
Related image. Related image. Related image. e SERVIFY ADDRESS & DATE Your Address Mumbai, Maharashtra 400099, India Additional Information• 6th Floor, Prime Corporate Park. Near ITC Maratha. Andheri E, Mumbai Delivery Address Deliver to Same Address E.G. Suite/Apartment Number HOME Tag Address• Home MY DEVICES STORE NOTIFICATIONS a Other Continue @VINEET Office Back.
Page 14 (3m 33s)
Related image. e SERVIFY ADDRESS & DATE Select Preferred Day• 24-10-2019 28-10-2019 25-10-2019 26-10-2019 27-10-2019 HOME Select Preferred Time Slot• 10 AM - PM MY DEVICES STORE NOTIFICATIONS Continue @VINEET Back.
Page 15 (3m 46s)
INSTRUCTIONS To proceed further, you will need to do the following. Remove security passcode/pattern (Mandatory) Doing so helps our Service Partner quickly start with service of your phone without any hassles. Remove SIM card from your Phone This helps prevent any unauthorized use of your SIM Card and data. Backup your Phone (Mandatory) Please take backup of your data on a computer or cloud storage and erase it from this Phone before handing over for repairs as this helps prevent any unauthorized use of your data. Conthue x.
Page 16 (4m 28s)
Status update - E stimate cost of repair and Customer to pay excess/deductible.
Page 17 (4m 38s)
Service Lee Technoloöes Private Limited Address : 1022.2nd Floor. NO. to. Solitaire Corporate Park. Ardberi-Kur1a Road Ardberi (East), GSTIN: Z7AAVCS8563NIZ4 PAN No: AAVCS8563N is on Reverse Char. (YOU: N Repaired by Reference ICY. Narræ: Marthan Services Tax Invoice Date: am Place Of Supply: Maharashtra Date: Mode Of Address: Fantasia Rosiness Park. F004. 1st Floor. Nana Wing. Sector 30A. Vashi. Navi Mu.mbai - 400702 Fantasia Busiress Vastli Flyover. Sector 30A. Vashi. Navi Mumbai. PAN NO AQZPP9849H GSTIN:- Detans Reeiver (Ealed to) Name: Vineet Kapoor Address: 6th Floor. Prime Corporate Park. Near Maratt•. E. Murnbai. Mumbai, Maharashtra 40T99. 40T99 msuose State: Maharashtra Product: V9 NO. 888494035861299 868494035861281 GSTlN,'Ufiique Detais of to) Narre: Virect Address: 6th Floor, Ctyporate Park. Near M•atha. E, Mtrnbai . Mumbai, Maharashtra 400099. India 400399 9925040548 State: Maharashtra IMEvsenal 868494035861299 / 868494035861281 G5TlN/UOigue Discoun axabie value Rate Amoun Rate 2 3 4 Description of Servo TOUCH Aden fees Apocoved claim amount HSN/SAC Qt 999716 TOUCH 998716 998716 Rate 200 4342 Total ZOO 3480 500 o o o Rate Amoun 9 9 Total Invoice Total 9 t 3132 3480 500 o Words): Four Three Hundred Rupees Advance Claim Round Off Amount payable Value Amoun 4342 04.
Page 18 (5m 24s)
Related image. SERVIFY NOTIFICATIONS Device dispatched Your device is repaired and dispatched for delivery (18J7EFIPZ8 1 smartphone). Repair Completed Repair completed for your request (18J7EFIPZ8 1 smartphone). Service initiated Repair initiated for your request (18J7EFIPZ8 1 smartphone). Payment pending The repair cost Of your device will be INR 4342 but you have to pay only INR 500. Process the payment by 28-10- 2019 to begin repair (18J7EFIPZ8 1 smartphone). Device Received Device has been received by the service Centre and is currently being diagnosed (18J7EFIPZ8 1 smartphone). Claim Raised 18J7EFIPZ8 1 Pick up request for your Smartphone has accepted. HOME MY DEVICES STORE NOTIFICATIONS @VINEET Edit 01-11-2019 | 03:50 pm 31-10-2019 | 07:23 pm 27-10-2019 | 02:41 pm 26-10-2019 | 05:02 pm 26-10-2019 1 0341 pm 24-10-2019 | 02:31 pm.
Page 19 (5m 57s)
Contact Details. Servify Tollfree number : 1800 123 333 888 Email ID : support@servify.tech.
Page 20 (6m 10s)
Thank You.