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Name & Student ID: Feng Qi  Ee (2020000352) Name & Student ID: Lee Teck Hong(2020000406) Name & Student ID: Jason Soh(2020000021) Name & Student ID: Kevin Lim Haow Jiea(2020000322) Name & Student ID: Bong Jing Bin(2020000368)

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Text messaging, also known as “texting”, is the sending and receiving of short, text-based messages between mobile phones. From your mobile phone's Main Menu, choose Send Message in the Messaging category. Select Text and enter the phone number or email address you'd like to send a message to.

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Graphical user interface, text, application, chat or text message

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Giving customer a voice and taking their opinion and consideration.

What are the things that customer service will do by using text messaging?

Select the right text messaging support channel

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Talkwalker Alerts, the best free
and easy alternative to Google
Alerts
Talkwal ker
YOUR
marketing@talkwalkercom
TYPE
News. Twitter. Blogs. Discu— v
HOW OFTEN
As it happens
LANGUAGE
English
HOW
Only the best results
I have read agree to the TKs and I'm to receive from
Talkwa Iker,
CREATE ALERT
PREVIEW
The one email you look forward to

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SMS messages containing information about the problem and how to fix the problem can be sent to customers to minimize the negative impact associated with product security issues.

If your service or website is down and customers can't access their data, your company can inform customers of the service disruption with SMS.

How crisis management work by texting management

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Graphical user interface, application

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Framework for successful Process Monitoring

Analyse Information & Develop Conclusions

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What are the advantage of using text messaging for marketing

It is personal and simple . Business man can use their phone to for the marketing in anywhere and anytime .

We can know about the customer’s feedback via text messaging and we can receive the information from sender in the short period of time .

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Through SMS,  you can let them know about any updates that are needed on their security systems .

You can use text messaging to quickly and safely reach out to potential security service workers.

Text Messaging Tips for Security Services

Use Texting to Increase Customer Satisfaction

Screen Potential Employees More Efficiently

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Text messaging is an innovation that has made communication, especially among peers to be more effective and efficient. However, it is essential for individuals to consider the rules of normal writing in order to protect our language. This will ensure that our language maintains its heritage and is sustainable.

Using Text Messaging

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