PowerPoint Presentation

[Audio] Tax Compliance Workflow 1 Data Import 6 Balancing & Verify Returns 7 Ledger Closing 2 Ledger Mapping / Verification 8 Finalizing Company 3 Ledger Review / New Returns 4 Work Copy Preparation Handling Return Kickback 5 Tax Filings (ACH / Check Returns) I will be presenting to you today the new TTM Tax Compliance Workflow. Step 1, Data Import, Step 2, Ledger Mapping and Tax Verification Step 3, Ledger Review and Handling New Returns Step 4, Work Copy Preparation Step 5, Tax Compliance Filing for ACH and Check Returns, Notices, Renewals & Manual Ledger Items Step 6, Balancing & Verifying Returns Step 7, Ledger Closing Step 8, Finalizing Company I will also discuss on how to handle the tax filing kickback from the Tax Associate and ACH Team..

[Audio] Tax Compliance Workflow Tax Analyst Tax Analyst Tax Analyst Data Team Ledger Mapping / Verification Export Ledger Verify Beginning and Ending Balances Verify Current Tax Collected Amount Review Ledger Mapping Data Import Client Tax Files (Downloaded or Received from Client) TTM Import Un-postable Data (Support) Data Import Email New Returns Turning Returns Active from Filing Reminders Review New Returns coming through for tax registrations or start remitting Estimated Ledger Review Estimated Amounts for fund requests. Prepayments Tax Adjustments such as B&O, additional client file Renewal Fees Registration Fees (Tax Registration Team) The Tax Compliance Workflow begins with the Data Team and Data Import Process. This is where they receive and download the client tax files each month. Import it to TTM, if they are data that can’t be posted, it will be sent out to TTM Support for adding the new data mapping to the tax return catalog Once the Tax file data has been imported, there will be a Data import email to be sent out to the Tax Analyst. As soon as the Tax Analyst receives the Data imported email, the next step is to do the Ledger Mapping and Tax Verification process. The tax Analyst will have to make sure to verify the current beginning and previous month’s ending balances match, Verify that the current tax collected amount matches the posted data total and of course, make sure that ledger mapping to each tax return is correct. Step three is that the Tax Analyst will need to review the ledger and handle the new returns that need to be filed for the current month’s tax filing period. This includes turning the new returns ACTIVE in the company client calendar from Tax Registrations filing reminders and reviewing the new returns that start coming through for the current month’s tax period for either start filing the returns or the need for tax registration requests so the tax Analyst can start remitting going forward. The next step will be the preparation of the Estimated Ledger for Funding Request. The tax Analyst must send this to the Treasury. The Tax Analyst will need to review the estimated amounts are correct, all the amounts not calculated in TTM must be added such as Prepayments, Tax Adjustments such as B&O, additional client file amount, Renewal Fees, Registration Fees will be from Tax Registration Team that will be added to the ledger on or before 5th of the month.

[Audio] In this part of the slide presentation, I will be presenting to you the detailed and new TTM Tax Compliance Workflow for filing Check and ACH Returns, Notices, Tax Registration and Renewals, and Manual Ledger Items. I will start with Check Returns, The Tax Analyst will prepare the work copy, and adjust any system amounts needed such as rounding adjustment, vendor’s compensation, data move adjustment, tax credits, and prepayments. The Work Copy link location must be added to the TTM Pop-Up internal notes. Once all these requirements are added to TTM, The Tax Analyst can now turn in the OPEN return status to Ready to Fille. Once the return status is Ready to File, the Tax Associates assigned to the company can now start preparing the hand-transcribed returns that will be used for TTM replacement Images. The Tax Associates must use the work copy provided and can add system adjustments needed such as vendor’s compensation and rounding by using the Pop-Up. The Tax Associates must review that the hand-transcribed returns match the TTM amount to pay. The hand-transcribed returns must be uploaded in the File Upload Section - Return Replacement Image. Once all these requirements are completed, The Tax Associate can now turn in the OPEN return status to Verify. Once all the check returns have been verified and completed in TTM, the Tax Analyst must turn in the Check totals by the due date to the Treasury through their Tax/Treasury Airtable to finalize and print the checks and mail the returns and payment to the jurisdiction. No Tax Due or Zero ACH Returns - The Tax Analyst will prepare the work copy and verify that the return to file is zero. The Work Copy link location must be added to the TTM Pop-Up internal notes for those zero returns that there is revenue or line count to report even if zero tax is collected. Once all these requirements are added to the TTM, The Tax Analyst can now turn in the OPEN return status to Ready to Fille. Once the return status is Ready to File, the Tax Associates assigned to the company can now start filing the returns. The Tax Associates must use the work copy provided for some returns that require revenue/line count to report even if it is a zero return such as LA Local Parishes, South Dakota 911, and WA B&O taxes. Once the return is filed, The Tax Associates must enter the EDI Return Confirmation Number or enter NCP into the Pop-Up. The return filed must be uploaded in the File Upload Section - Return Replacement Image. The return confirmations if available must be uploaded to EDI confirmation Image. Once all these requirements are completed, The Tax Associate can now turn in the OPEN return status to Verify. ACH Returns in File & Pay Category – The Tax Analyst will prepare the work copy. and adjust any system amounts needed such as rounding adjustment, vendor’s compensation, data move adjustment, tax credits, and prepayments. The Work Copy link location must be added to the TTM Pop-Up internal notes. Once all these requirements are added to the TTM, The Tax Analyst can now turn in the OPEN return status to EDI Ready. ACH Returns in Pay Only Category – The Tax Analyst will prepare the work copy. and adjust any system amounts needed such as rounding adjustment, vendor’s compensation, data move adjustment, tax credits, and prepayments. The Work Copy link location must be added to the TTM Pop-Up internal notes. Once all these requirements are added to the TTM, The Tax Analyst can now turn in the.

[Audio] This slide presents the new TTM tax compliance workflow for each payment type and return category type, I would recommend that The Tax Analyst and Tax Associate pin or save this for a quick reference guide for the new workflow..

[Audio] Tax Compliance Workflow Tax Analyst Tax Analyst Tax Associates Tax Analyst Tax Associates Tax Manager Ledger Finalizing Kickback Kickback Reasons: Wrong Work Copy Wrong Amount Invalid Login Return Error Upload Error Ledger Closing No OPEN/Kickback /Ready to File Returns Status Tax Returns Business Licenses Regulatory Returns Manual Ledger Item Compliance Checklist Review & Resubmit Review the kickback Follow the TTM Workflow In this part of the slide presentation, I will be presenting to you how The Tax Analyst will handle the return filing kickback from either the Tax Associate or the ACH Team. There are kickbacks reasons needed to kickback the return filings such as Wrong Work Copy, Wrong Amount, Invalid Login, Return Error, Upload Error Once there are kickbacks, the Tax Analyst must review the kickback to correct what needs to be corrected and resubmit the tax return to be filed or paid based on the new TTM workflow discussed in the previous slide. Once all the filings and payments have been completed, the Tax Analyst must review the company and make sure that the company is ready for ledger closing. There should be no OPEN, Kickback, or Ready to File Returns Status on the TTM Process returns tab on Tax Returns, Business Licenses, Regulatory Returns, Manual Ledger Item, and TTM Compliance Checklist must be completed. Once the company is ready to Finalize, the Tax Manager will be able to close and finalize the company for the month so it will be ready for the Bank Reconciliation process..

[Audio] ACH Returns Category File & Pay **The Tax Analyst will PREPARE THE WORKCOPY **The ACH Team will File the Return & Submit the Payment Return List (Sample) Alabama E911 Wireline, VoIP and Wireless Service Charge California, City of Los Angeles Communications Users Tax Maryland Sales and Use Tax Missouri Subscriber Fee E911 Missouri E911 Prepaid Wireless North Carolina Sales and Use Tax New Jersey Sales and Use Tax Nevada Telecom Relay Service (TDD) What is ACH Returns - File & Pay Category? **The Tax Analyst will PREPARE THE WORKCOPY **The ACH Team will File the Return & Submit the Payment Sample Return List is provided below: Alabama E911 Wireline, VoIP and Wireless Service Charge California, City of Los Angeles Communications Users Tax Maryland Sales and Use Tax Missouri Subscriber Fee E911 Missouri E911 Prepaid Wireless North Carolina Sales and Use Tax New Jersey Sales and Use Tax Nevada Telecom Relay Service (TDD).

[Audio] Pay Only **The Tax Analyst will PREPARE THE WORKCOPY **The Tax Associates will FILE the Return **The ACH Team will submit the Payment Return List (Sample) All Prepayments California Emergency Telephone Users Surcharge (E911) Colorado, City of Aurora Sales and Use Tax District of Columbia Telecommunication Service Tax (FR-27T) District of Columbia Mobile Service Tax (FR-27M) Indiana E911 Minnesota Sales and Use Tax Utah Miscellaneous Sales Taxes Fees and Charges What is ACH Returns - Pay Only Category? **The Tax Analyst will PREPARE THE WORKCOPY **The Tax Associates will FILE the Return **The ACH Team will submit the Payment Sample Return List is provided below: All Prepayments California Emergency Telephone Users Surcharge (E911) Colorado, City of Aurora Sales and Use Tax District of Columbia Telecommunication Service Tax (FR-27T) District of Columbia Mobile Service Tax (FR-27M) Indiana E911 Minnesota Sales and Use Tax Utah Miscellaneous Sales Taxes Fees and Charges.

[Audio] Submit & Pay **The Tax Analyst will PREPARE THE WORKCOPY **The Tax Associates will SAVE the Return **The ACH Team will submit the return and payment Alabama Local City & County Tax (9501) Colorado, City of Arvada Sales and Use Tax Colorado, City of Aspen Sales and Use Tax Colorado, City of Avon Sales and Use Tax Nebraska Universal Service Fund New York Sales and Use Tax (ST-810) Washington, City of Seattle Utility Users Tax What is ACH Returns - Pay Only Category? **The Tax Analyst will PREPARE THE WORKCOPY **The Tax Associates will SAVE the Return **The ACH Team will submit the return and payment Sample Return List is provided below: Alabama Local City & County Tax (9501) Colorado, City of Arvada Sales and Use Tax Colorado, City of Aspen Sales and Use Tax Colorado, City of Avon Sales and Use Tax Nebraska Universal Service Fund New York Sales and Use Tax (ST-810) Washington, City of Seattle Utility Users Tax.