SUPPLIER APPROVAL PROCESS – 3PM

[Audio] SUPPLIER APPROVAL PROCESS – 3PM Rufaro Mpofu Group Supplier Quality Manager (CoE).

[Audio] AGENDA SQA FRAMEWORK PURPOSE 3PM QUALIFICATION PROCESS RM / PM QUALIFICATION PROCESS You are allowed to ask questions or give comments as the training commences SQA FRAMEWORK PURPOSE 3PM QUALIFICATION PROCESS RM / PM QUALIFICATION PROCESS You are allowed to ask questions or give comments as the training commences.

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[Audio] THE SQA FRAMEWORK OBJECTIVES: Compliance to the SQA Protocol Continuous Improvement Reduction of risk to the business SQA PROCESSES (inclusive of 3PMs) Supplier Qualification Supplier Performance Monitoring Supplier Non-conformance Management Supplier Quality Improvement Quality issues prevented Early detection of quality issues Improved management of quality issues Improved quality performance Supplier scorecards Incoming material inspections according to specifications Supplier technical investigative audits Focused improvement projects with selected suppliers (performance and risk-based) Capability building in Tiger Brands High risk Supplier disqualification Suppliers approval Routine testing based on Supplier risk Clear Supplier Quality Requirements Supplier audit program (based on material risk matrix and supplier criticality) Quality centric contracts, SLAs and quality KPIs Supplier review meetings Resolution of NCRs with RCA Concession management Value adding audits Integrated work streams Maximized partnership with suppliers Score card system for monitoring Cost saving through reduction of risk and non conformances Suppliers measured against contract requirements Supplier Quality Days Holistic continuous improvement approach of Suppliers.

[Audio] Meet John from marketing. John has been assigned a project to get a new product on the shelves for Tiger by Q3 20 24. What should John do?.

[Audio] PURPOSE OF THE STANDARD To establish a functioning Supplier (3PM, RM and PM) approval process which enables compliance and continuous excellence within Tiger Brands. To enable competitive advantage & risk mitigation through stronger internal partnerships and more robust approval processes and benefit our consumers in cost and quality. The pre-qualification process aids in providing an understanding of the listed supplier’s competence, willingness, and commitment to comply with Tiger Brands requirements on the criteria of Material & Packaging Safety and Quality, Process Engineering, Packaging Excellence and R&D capabilities, Responsible Sourcing and Financial Stability..

[Audio] The supplier audit/ assessment verifies the compliance of the supplier with Tiger Brands requirements Ensuring that the approval of a Supplier is documented properly and communicated before the Supplier starts delivering to Tiger Brands or manufacturing for Tiger Brands. To ensure that Quality and Specification requirements are formally communicated to the Suppliers through the contract process before business commencement.

[Audio] FLOW DIAGRAMS 3PM APPROVAL PROCESS RAW MATERIAL AND PACKAGING MATERIAL APPROVAL PROCESS.