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[Audio] Dedicated and experienced Mobile Device Management (MDM) Consultant with a proven track record of designing and implementing effective MDM solutions for diverse clients. Proficient in assessing organizational needs, recommending appropriate MDM strategies, and ensuring seamless deployment and ongoing management of mobile devices. Adept at mitigating security risks, optimizing device performance, and enhancing productivity through MDM best practices. Strong technical expertise, excellent communication skills, and a client-centric approach to deliver tailored MDM solutions that meet specific business objectives. Experienced in managing various MDM platforms and staying up-to-date with the latest mobile technology trends and security protocols. Device Management Troubleshooting and Reporting Strategic Planning and Deployment Workspace One Microsoft Intune Apple Business Manager Application Management Policy Development Training and Education Stefanini India Pvt Ltd. Technology Consultant HCL Technnologies Specialist Daily Update/Standup Calls 24*7 Assistance to Client across the Globe. Handling P1/P2 incidents and joining Bridge calls to escalate the process and drive it to closure. Design and implement Windows Autopilot and ESP. Device Inventory from SOTI Mobicloud, Intune, Workspace One and monthly reporting. Windows Update via WUfB - Feature update 21H2 (Windows 10) Responsible for creating Change Requests for multiple applications and Policies. Troubleshooting End User Support, Service Now Monitoring and Client Escalations. Working on AutoPilot, Co-Management and Hybrid enrollment related issues. Actively supporting clients such as Rockwell Automation, AccelerED, UMGC, Mastercard, Life Sciences clients. Daily Update/Standup Calls 24*7 Assistance to Client across the Globe. Handling P1/P2 incidents and joining Bridge calls to escalate the process and drive it to closure. Responsible for working on Intune/SCCM enrollment and deployment related tickets/tasks for multiple platforms including Windows, iOS, Android and MacOS. Design and implement Launcher Profiles for Rugged Devices. Device Inventory from Intune, Workspace One and monthly reporting. Testing Implementation and transition of any upcoming projects. Troubleshooting, End User Support, Service Now Monitoring and Client Escalations. Worked with clients such as Alstom, Falck Healthcare, Ascension Healthcare, McLaren Healthcare, Becton and Dickinson etc. May 2022 - Present May 2018 - May 2022 TECHNOLOGY CONSULTANT +91 82853 20660 · sumitydv95@yahoo.com +91 82853 20660 · sumitydv95@yahoo.com 2/1, P and T colony, Sector-1, Rajnagar, Ghaziabad 2/1, P and T colony, Sector-1, Rajnagar, Ghaziabad https://www.linkedin.com/in/sumit-ydv95 https://www.linkedin.com/in/sumit-ydv95 SUMIT YADAV PROFESSIONAL EXPERIENCE STRENGTHS AND EXPERTISE.
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[Audio] Wipro Limited Technical Specialist February 2016 - July 2017 2023 Swami Vivekanand Subharti University - 2023 CBSE - 2011 Microsoft 365 Mobility and Security(MS-101) Graduation - Bachelor of Arts Intermediate (XIIth) EDUCATION AND CERTIFICATIONS Troubleshooting Network related Issues Ticketing tools: BMC Remedy Customer retention and STS (Sales through service) Remote Support through LogMeIn Windows 7/8.1/10 Network Troubleshooting Software Troubleshooting: Internet Security, Outlook Express 2003/07/10, WindowsLive Mail, Thunderbird.