Comprehensive Soft Skills Training Course

[Audio] Comprehensive Soft Skills Training Course Courses Content of Soft Skill Training.

[Audio] Introduction The professional world today is constantly evolving. Technical skills alone are not enough to excel in your career. You also need soft skills the abilities that help you communicate well with others, perform well in your job, and advance in your career. Soft skills can help you build relationships, collaborate, innovate, and cope with challenges. Soft skills can be acquired and enhanced through training, practice, and feedback..

[Audio] Module 1: Effective Communication Skills 1. Verbal Non-Verbal Communication Key Learning Points: Communication is a vital skill for professional success. In this module, participants will explore the nuances of both verbal and non-verbal communication, learning how they affect the accuracy and quality of the messages they send and receive. Through engaging activities and relevant examples, learners will discover the importance of tone, body language, and expression, ensuring they communicate effectively in various professional situations. • Recognizing how verbal communication influences relationships and workplace outcomes. •Using non-verbal signals to improve the delivery and perception of your message. •Creating communication plans suited to different audiences and purposes. •Applying presentation skills to attract and retain your audience’s attention..

[Audio] 2. Active Listening: Active listening is a skill that turns conversations from simple information exchanges into meaningful dialogues. In this module, participants will learn the subtleties of active listening, developing the ability to comprehend others, inquire relevantly, and reply considerately. Through simulations and hands-on activities, participants will enhance their awareness of their listening patterns, building stronger bonds and avoiding miscommunication in both personal and professional settings. Key Learning Points: • Identifying and overcoming obstacles to active listening. • Building empathy and understanding through attentive listening. • Using techniques such as rephrasing and summarizing to improve understanding. • Strengthening critical thinking skills through active involvement with information..

[Audio] 3. Constructive Feedback and Criticism: Providing feedback is a crucial skill for personal and professional development. This module teaches how to give feedback and criticism in a positive way, creating a culture where people can learn and grow without feeling discouraged. Participants will learn techniques for giving feedback that is clear, practical, and encourages positive change. Through examples and interactive situations, learners will acquire the skill to offer and accept constructive feedback effectively. Key Learning Points: • Distinguishing between constructive feedback and criticism. • Giving feedback that is specific, timely, and behavior-based. • Applying the “sandwich” technique for delivering constructive feedback. • Accepting feedback graciously and using it as a resource for improvement..

[Audio] 4. Email Etiquette and Professional Writing Skills: In the digital age, written communication is vital. This module teaches how to write emails and documents with etiquette and professionalism, ensuring that participants can express their ideas clearly and effectively in written form. From writing engaging emails to producing refined documents, participants will learn the art of accuracy and professionalism in their written communication. Key Learning Points: • Learning the principles of effective email communication. rre • Writing clear and concise messages that communicate the intended meaning. • Formatting professional documents for maximum impact. • Avoiding common mistakes and errors in written communication..