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[Audio] Hello there. In this presentation, we are going to demonstrate the use cases of Session Initiation Protocol (SIP) Trunks. SIP Trunks have revolutionized the way businesses communicate and have become an integral part of modern telephony systems. Throughout this presentation, we will highlight the key use cases where SIP Trunks play a crucial role in enhancing communication and driving business success..

[Audio] The SIP Trunk Solution. Asiacell is a leading telecom provider that offers SIP Trunk as a service. We connect the organization's telephony system to the public switched telephone network (PSTN) and handle call routing and management. Internet Protocol Private Branch Exchange (IP-PBX) is a device that serves as the core telephony system and is required from the customer to have in place. The device manages call routing, call features, and handles interactions with the SIP Provider (Asiacell)..

[Audio] The advantages of SIP Trunk. By implementing a SIP Trunk solution, organizations can benefit from various perspectives. Here, we will demonstrate a few. Scalability and flexibility. SIP Trunk provides unparalleled scalability and flexibility, unlike traditional phone systems that require physical infrastructure changes to add or remove phone lines, allowing businesses to easily scale their communication capacity up or down as needed. Cost savings. SIP Trunk can notably reduce monthly connection charges, by saving cost in providing and operating as well as per minute fees. SIP Trunk also lets you decide on the exact number of sessions as required. Calls made with SIP Trunk are IP-based, which will support on improvement of call quality. IP-PBX systems usually promote productivity, mobility, and revenue. Which are significantly easier to connect to SIP Trunks..

[Audio] SIP Trunk Target Segments. SIP Trunks are a versatile communication solution that can benefit various industries and organizations of different sizes. We will describe some key target segments that can particularly benefit from SIP Trunk implementation. Public emergency services. Hospitals and Healthcare Helplines. Logistics Helplines. Hotels. Universities and College Information Desks. Campaign Lines of NGOs. Customer Care or Calling Advertisement. Office Workplace..

[Audio] Here, we have mapped each target segment with their corresponding industries, which consist of Helplines, Controlled Calling Solution due to Security, and Electronic Advertisement Systems or Robocalls Systems..

[Audio] First industry, helpline. Enabling SIP Trunk for customers under this industry allow the service desks / helplines efficient communication solutions during critical situations or upon receiving specific destination calls. Benefits in regards of this industry consist of: Scalability. Helpline industries often experience spikes in call volumes during crisis or critical workload. SIP trunking allows call or response centers to scale up and down as per need. Enhanced communication features. SIP Trunk enables the implementation of features like call recording, call forwarding, conference calling, and priority call routing, which help to manage calls effectively. Internal Communications. SIP Trunk facilitates internal collaboration among information desk staff, such as features of conference calling and extension dialing. Each of the industries that lie in this category has its own benefits as well, such as: Enabling public emergency services emergency call handling and integration with their systems. Enabling healthcare segments efficient and reliable communication. Enabling college information desks intelligent call routing and automation. And NGO campaign lines IVR and simple outbound calling functionality..

[Audio] Second industry, Controlled Calling Solution. Enabling SIP Trunk for customers under these industries allow mentioned industries to enhance their communication capabilities and facilitate efficient operations. Benefits in regards of this industry consist of: Call center management. SIP Trunk allows logistics helplines to effectively manage their call center operations via enabling the consolidation of voice and data traffic over a single IP network and room for scaling up and down their phone lines to meet demands. Intelligent call routing. SIP trunk enables customers under this industry to implement advanced call routing strategies such as automatic call distribution (ACD) and interactive voice response (IVR). Each of the industries that lie in this category has its own benefits as well, such as: Enabling logistic helplines mobile workforce support. Enabling hotels enhanced guest communication. Enabling office workplace scalability and cost efficient communication..

[Audio] Third industry, Electronic Advertisement Systems or Robocalls Systems. Enabling SIP Trunk for customers under these industries allow the customer to generate automatic calls as advertisements/announcements, where the call will be generated to multiple users in one go and the users can hear the automatic generated speech or the customer care personnel speech. Benefits in regards of this industry consist of: Cost savings, scalability, and geographic flexibility. Imagine calling from your regular GSM plan to a thousand random numbers advertising for your product, it will create a cost and effort chaos, not to mention if there is need for scaling or specific geographical advertisement. By implementing SIP Trunk service, cost is noticeably decreased as well as efforts due to automatic call distribution functionality. And if there is demand for scaling up or down, it is easily feasible. Or if the demand is for a specific target audience based on location, it can be efficiently implemented as well..

[Audio] Finally, here is a percentage distribution of customers per segment, to demonstrate the demand on SIP Trunk service..