PowerPoint Presentation

Introduction to Communities Communities. Start from 0.00sec -0.03sec.

Salesforce Communities. Salesforce Communities are changed to Digital Experiences.

Communities Benefits. Build good customer relationships.

Digital Experiences - Navigation. Start from 1.55min—2.06min.

Create New Community. Start from 2.07min -. SETUP O All Sites Digital Experiences The list shows Experience Cloud sites in your org. Clicking on the URL takes you directly to the site. If you're not a site memtM the URL isn't linked. Maximum number of published and unpublished sites: 100 o Visit our Trailblazer CommunityHe'p for fris Page All Sites Action Workspaces I Workspaces URL Builder Cloud Kicks Test community r iti .n 7. k.

Create New Community. Start from 2.27min– 2.53min.

Create New Community. Back CamcoRN Help & Training Enter a Name Not sure what to enter? Don't worry—you can always change it later. What can yve help yoU»with? Name URL testapp1-developer-edition.na207.force.com / optional Create.

Create New Community. Wo rkspaces testcmnty My Workspaces Builder Build, brand, and customize your sites pages. Gamification Keep your members engaged with recognition badges. Guided Setup Configure features and integrations with step-br step instructions. Moderation Monitor posts and comments, create rules. Dashboards Examine the health of your site with reports and dashboards and engage with memtNrs. Content Management Organize. manage. and build collections for your Experience Cloud site. Administration Configure settings and prolHties for your experience. Quick Links Experience Pulse Metrics Lightning Carousel and Banner Components Trailblazer Community: Experience Cloud • Best Practices Group Set up and Manage Experience Cloud Sites App nge Upgrade Your Help Center to a Customer Portal CET STARTED Expand Your Reach with Communities START LEARNING Salesforce Winter '22 Release Notes New Microsite template, dynamic preview in Salesforce CMS of how content looks in éxlWience Builder, drag-and drop images into forum.

Topic Management Communities. Start from 3.41min-3.42min.

Topic Management. Start from 4.38min -. Wo rkspaces testcmnty My Workspaces Builder Build, brand, and customize your sites pages. Gamification Keep your members engaged with recognition badges. Guided Setup Configure features and integrations with step-br step instructions. Moderation Monitor posts and comments, create rules. Dashboards Examine the health of your site with reports and dashboards and engage with memtNrs. Content Management Organize. manage. and build collections for your Experience Cloud site. Administration Configure settings and prolHties for your experience. Quick Links Experience Pulse Metrics Lightning Carousel and Banner Components Trailblazer Community: Experience Cloud • Best Practices Group Set up and Manage Experience Cloud Sites App nge Upgrade Your Help Center to a Customer Portal CET STARTED Expand Your Reach with Communities START LEARNING Salesforce Winter '22 Release Notes New Microsite template, dynamic preview in Salesforce CMS of how content looks in éxlWience Builder, drag-and drop images into forum.

Topic Management. Start from 4.49min -5.00min.

Recommendations Management Communities. Start from 5.47-5.48min.

Recommendations. Start from 6.29min-.

Recommendations. End at 7.12min.

Reputation Management Communities. Start from 7.13min—7.14min.

Reputation Management. Start from 7.15min. Members are recognized and rewarded for participating.

Enable Reputation Management. Administration testcmnty Settings Preferences Members Contributors Login & Registration Emails pages Rich Publisher Apps URL Redirects General Show nicknames i Optimize images for mobile devices Give guest users access to public Chatter API requests @ Let guest users View asset files and CMS content available to the site Enable direct messages @ Allow discussion threads @ See other members of this site Let guest users see other members of this site LU use a layout for Lightning Knowledge search results Gather Customer Insights data @ use Cu V'sualforce error pages Show all settings in Workspaces Experience Management Allow members to nag content @ Allow members to upvote and downvote @ Enable setup and display of reputation levels Exclude contributions to records when counting points toward reputation levels Enable knowledgeable people on topics OJ Override standard acbons with a Lightning component i Suggest topics in new posts Show number of people discussing suggested topics.

Configure Reputation Management. End at 8.36min.

Adding Members Communities. Start from 8.55min-8.57min.

Community Members. Select members Customers Internal users Partners.

Manage Tabs and Branding Communities. Start from 10.55min-10.57min.

Managing Tabs and Branding. Start from 11.35.

Manage Tabs. End at 12.20min.

Manage Branding. Start from 12.35min.

Login and Registration Communities. Start from 13.18-.

Login and Registration - Navigation. Start from 13.47min14.12min.

Login and Registration. Start from 14.33-.

Community Preference Communities. Start from 15.04min-15.05min.

Community Preference - Navigation. Start from 15.24min-16.37min.

Important Points to Note. Start from 17.09min-17.30min.

Important Points to Note. Start from18.21-18.44. Community.