[Audio] Introduction: Welcome to the presentation on our Workplace Violence Prevention Plan also known as the W V P P or the Plan. This Plan is a crucial part of our commitment to ensuring a safe and secure environment for all our associates and visitors. It is designed to address acts of violence threats intimidation and harassment that may arise in the workplace. Today we will cover various aspects of the Plan including the types of workplace violence responsibilities compliance training and emergency response information..
[Audio] Mission Statement: We believe that the safety and security of our associates and guests are of paramount importance. Creating a workplace environment that prioritizes workplace violence prevention requires a commitment from every individual. We ask that all associates treat each other with dignity respect kindness and professionalism. This includes practicing active listening empathy and utilizing conflict-resolution skills to prevent misunderstandings from escalating..
[Audio] Types of Workplace Violence: There are four primary types of workplace violence that we need to be aware of. Type 1 involves criminal intent where the perpetrator has no legitimate relationship to the business. Type 2 involves customers or visitors where violence is directed at associates by those having a service-related connection to the workplace. Type 3 is between current or former workers supervisors or managers. Type 4 involves personal relationships where the perpetrator has a personal relationship with the intended victim such as domestic violence that spills into the workplace..
[Audio] We strictly prohibit any form of weapons in the workplace. This policy is in place to help ensure the safety and security of everyone within our premises. Violations of this policy will result in immediate disciplinary action up to and including termination..
[Audio] The S A F E R approach, promotes a culture of mutual respect and prevents workplace violence. S stands for showing respect and treating fellow associates with dignity kindness and professionalism. A is for actively listening and using empathy in regular interactions. F stands for fostering open and honest communication to help build trust. E is for enhancing awareness and maintaining situational awareness of surroundings and emotions at work and outside of work. R stands for reporting promptly any incidents or suspicious activities that may compromise workplace security..
[Audio] Responsibility: Our Workplace Violence Prevention Administrators are responsible for developing and implementing the Workplace Violence Prevention Plan. Managers and supervisors play a critical role in ensuring compliance within their areas providing support and guidance to associates and taking corrective action when necessary. All associates are expected to familiarize themselves with the W V P P participate in training sessions provide feedback and ideas to improve the Plan and report any incidents or threats of violence..
[Audio] Compliance and Accountability: We are fully committed to the safety and security of our associates and employ various methods to reduce the chance of workplace violence. This includes sharing the W V P P with all associates recognizing safe and secure work habits and providing training and retraining annually and as needed. We have strict disciplinary policies for those who violate this Plan and hold managers and supervisors accountable for ensuring their teams adhere to it..
[Audio] Training and Involvement: Training is a key component. All associates participate in the initial training upon hire annually and if necessary retraining sessions to ensure everyone remains up-to-date on the latest procedures and protocols. We encourage active participation from all associates which includes encouraging co-workers to treat each other with respect reporting unsafe conditions and incidents promptly – no matter how minor participating in drills and practice sessions offering suggestions to improve safety and security and actively participating in workplace violence prevention activities by staying aware and alert..
[Audio] Communication: Open communication is vital to the success of our Plan and we encourage all associates to discuss and report any concerns or incidents. We have established multiple channels for communication including anonymous reporting options to ensure everyone feels comfortable coming forward. Most importantly we integrate a zero-tolerance policy for workplace violence..
[Audio] Emergency Response Procedures: In the event of a serious workplace violence incident it is crucial to follow our emergency response procedures. This includes securing the immediate area contacting authorities and ensuring your safety and that of others. The W-V-P-P outlines the steps to guide you through the process including directing associates to call 9-1-1 for emergencies. Additionally our Emergency Action Plan provides specific procedures for various types of emergencies ensuring a comprehensive response..
[Audio] Reporting Incidents and Threats: Reporting incidents and threats of workplace violence is essential to maintaining a safe and secure environment. Associates should report any concerns to their supervisors or the designated official. All reports will be thoroughly investigated and appropriate actions will be taken to address the situation. All incidents are recorded on the Violent Incident Log a critical tool for documenting and tracking incidents helping us identify patterns and prevent future occurrences. In the event of a crime associates are advised to contact law enforcement immediately and notify their supervisor or manager as soon as possible. Lastly we strictly prohibit retaliation against any associate who reports an incident of workplace violence. Any concerns or reports will be handled fairly and without fear of reprisal..
[Audio] New associate Orientation and Safety Meetings: New associates will receive W V P P training during their orientation. Additionally when we hold safety meetings we may discuss ongoing workplace violence concerns review procedures and provide updates on any changes to the Plan. If the Orientation or Meeting is virtual or recorded you may address any questions or feedback verbally or via email (or other electronic means) within one business day to the Workplace Violence Prevention Administrator. This ensures all associates can interact with a knowledgeable individual regarding the W V P P.
[Audio] Hazard Assessment: We regularly assess our workplace for potential violence hazards including inspections when the Plan became active when hazards change or when incidents are reported. We also conduct an annual inspection and seek input from associates. Identifying and addressing hazards proactively helps us prevent incidents and minimize the impact of violent events..
[Audio] Post-Incident Investigation and Response: Following a workplace violence incident we conduct a thorough investigation to understand what happened and how to prevent future occurrences. Our response includes supporting affected associates and making any necessary changes to our policies or procedures..
[Audio] Hazard Correction: Hazards that threaten the security of associates are corrected based on severity when they are first observed or discovered. Corrective measures for the various types of workplace security hazards are described in the Plan..
[Audio] Training and Instruction: W V P P training provides all associates with an understanding of their roles and responsibilities under the Plan. It is documented and records are maintained to track participation and compliance." associates who participate in training through non-live formats (such as online or recorded sessions) may address any questions or feedback verbally or via email (or other electronic means) within one business day to the Workplace Violence Prevention Administrator. This ensures that all associates can interact with a knowledgeable individual about the Plan..
[Audio] Access to W-V-P-P and Records: associates can access the W-V-P-P and relevant records at any time. The Plan outlines detailed procedures for accessing these documents ensuring transparency and accessibility for all.
[Audio] Recordkeeping: We maintain comprehensive records of all incidents training sessions inspections and communications related to the W V P P These records are retained according to regulatory retention policies ensuring we have the information needed to review and improve our plan..
[Audio] Review of Plan: We review and update our W V P P to ensure it remains effective and relevant. This includes an annual review and periodic assessments when hazards become known and after an incident. We incorporate feedback from associates and others who may be involved in workplace violence prevention..
[Audio] Definitions: Understanding the terminology used in the W V P P is important for effective implementation. Key terms and definitions are provided to ensure everyone is on the same page..
[Audio] Interactive Q&A: We value your feedback and want to ensure you fully understand the Workplace Violence Prevention Plan. Please feel free to ask any questions or raise any concerns you may have. Your active participation helps us create a safer and more secure workplace for everyone. If this training session is virtual or recorded you may address any questions or feedback verbally or via email (or other electronic means) within one business day to the Workplace Violence Prevention Administrator. This ensures all associates can interact with a knowledgeable individual regarding the W-V-P-P..
[Audio] Signature: Approval and signatures from leadership and associates signify our commitment to the W V P P We ask all associates to document and sign that they have received information about the plan..
[Audio] Conclusion: This concludes the Workplace Violence Prevention Plan Training. You may obtain a copy of the plan from your Manager or from the online Operations Portal or by calling E H S department at the corporate office..