ROYAL ELITE TOURS & TRAVEL Terms & Conditions Of Sales

Kindly read carefully This is to provide clarity about what should happen in any given business situation. Which helps us understand our duties, rights, roles and responsibilities of both parties..

PAYMENT. All Payment must be made into the Company’s corporate account with the Account name ROYELI TOURS AND SERVICES The Company accepts Bank transfers, Cheques Cash payment. Other than the means stipulated for Payment by the Company . The Company Accepts no responsibilities for payment made to any third party on behalf of the Company Without the Company’s express instruction. You agree that failure to remit payments on a Timely basis will automatically put your Booking at risk of Cancellation. You voluntarily hold the Company harmless for cancellation of any Booking on account of either late payment or Declination of a credit card or cheque ..

BOOKINGS AND DOCUMENTS. Bookings are only secured when we have received the minimum deposit from you. In the event that the balance is not paid 10 days before the travel date, we are entitled to cancel your booking and retain 100% of the initial deposit paid. You are required to review all aspects of your booking to verify vital information including but not limited to: passenger itineraries, names, email address, telephone number, etc. Please notify the Company immediately if you notice any omissions and/or corrections are needed regarding the booking details. You assume full & sole responsibility for any and all risks and/or costs involved with failure or delay to report such errors and/or omissions..

PRICING. Prices and availability quoted by the Company are based on the information available to the Company as at the time of quoting. Accordingly, such prices and availability are not guaranteed until payment is made in full. The Company is not responsible for any variation, errors or omissions in any quotes, advertisements including prices quoted on its marketing materials and/or website..

REFUND PROCESS. Refund policies of the various airlines and hotels vary greatly. We may assist you to present a Refund request to the relevant airline or hotel for assessment. Should a refund be authorized, such refund will be made to you, less any cancellation or administrative charges . Cash refunds are not guaranteed in most cases , re-use of value for another of our service is highly recommended. We do not guarantee the time frame for processing of refund request by any airline..

COMPLAINTS. In the event that you have any complaint, or you experience any problems with your holiday whilst away, you must immediately inform your Travel Consultant. Once you have paid the deposit, it means that you have accepted to stay in the hotel chosen, fly the airline quoted in this package and do all the activities planned for the trip. It is your responsibility to check the hotel pictures and read the reviews prior to payment. A link to view the hotels details will be provided by your Travel Consultant. In the event that you do not like the hotel or airline while on the trip and you want to cancel, no refunds will be made to you. Whilst every effort will be made to resolve your complaint to your satisfaction, the Company will not be liable for any claim..

ACCEPTANCE. By paying the initial deposit for this package, you confirm that you have read, understood and agreed to these terms and conditions which will be binding on both parties. Thank you for choosing Royeli Tours and Travel..