Responding to

Responding to. Behavioral /Competency-based Interview Questions..

You will learn. Strategies for mastering Interviews Strategies for asking your own questions.

Actual Past Behavior Questions Questions that address specific past behaviors , challenges, and accomplishments will provide better information..

Examples of Situational and Behavioral Questions with Rating Scales.

Situational Questions.

The situation the interviewer is attempting to assess is in bold type. 1. Assessing awareness of meeting attendance protocol, which is necessary for most managerial and professional jobs: Question: Suppose you were going to miss an important business meeting due to unforeseen circumstances (e.g., illness or family emergency). What would you do?.

Example Rating Scale: (5) I would contact the person in charge of the meeting to forewarn of my absence, and I would arrange for a responsible person to attend in my place. (3) I would send someone in my place. (1) Afterwards, I would try to find out what went on in the meeting..

Assessing communication skills at a level needed by many jobs: Question: Suppose you had many projects with rigid deadlines, but your manager kept requesting more paperwork, which you felt was unnecessary. This extra work was going to cause you to miss your deadlines. What would you do? 1..

Example Rating Scale: (5) Present the conflict to the manager. Suggest and discuss alternatives. Establish a mutually acceptable plan of action. Communicate frequently with the manager. (3) Tell the manager about the problem. Request assistance. Request extension of deadline. (1) Do the best I can..

ADAPTABILITY- Maintaining effectiveness in varying environments, tasks and responsibilities, or with various types of people. Tell me about a situation in which you have had to adjust to changes over which you had no control. How did you handle it?.

Tell me about a time when you had to adjust to a classmate's or colleague's working style in order to complete a project or achieve your objectives..

By providing examples, convince us that you can adapt to a wide variety of people, situations and environments..

ANALYTICAL SKILLS & PROBLEM SOLVING !. Describe the project or situation that best demonstrates your analytical abilities. What was your role? Tell me about a time when you had to analyze information and make a recommendation. To whom did you make the recommendation? What was your reasoning? What kind of thought process did you go through? Why?.

ANALYTICAL SKILLS & PROBLEM SOLVING !. Tell me about a situation where you had to solve a difficult problem. What did you do? What was your thought process? What was the outcome?.

COMMUNICATION SKILLS Ability to clearly express ideas verbally or in writing..

COMMUNICATION SKILLS Ability to clearly express ideas verbally or in writing..

COMMUNICATION SKILLS Ability to clearly express ideas verbally or in writing..

COMMUNICATION SKILLS Ability to clearly express ideas verbally or in writing..

CREATIVITY Ability to use imagination and originality to create or improve something...

CREATIVITY Ability to use imagination and originality to create or improve something...

CUSTOMER SERVICE ORIENTATION- Efforts to listen to and understand internal and external customer needs and give high priority to customer satisfaction.

DECISION MAKING- The ability to make a choice from among a number of alternatives; a statement indicating a commitment to a specific course of action..

DECISION MAKING- The ability to make a choice from among a number of alternatives; a statement indicating a commitment to a specific course of action..

DECISION MAKING- The ability to make a choice from among a number of alternatives; a statement indicating a commitment to a specific course of action..

DECISION MAKING- The ability to make a choice from among a number of alternatives; a statement indicating a commitment to a specific course of action..

DECISION MAKING- The ability to make a choice from among a number of alternatives; a statement indicating a commitment to a specific course of action..

GOAL SETTING- Ability to define and prioritize objectives according to the intensity, direction and priority of desires or ambitions..

GOAL SETTING- Ability to define and prioritize objectives according to the intensity, direction and priority of desires or ambitions..

INITIATIVE- Making active attempts to influence events to achieve goals. Taking action to achieve goals beyond what is necessarily called for, originating action..

INITIATIVE- Making active attempts to influence events to achieve goals. Taking action to achieve goals beyond what is necessarily called for, originating action..

INITIATIVE- Making active attempts to influence events to achieve goals. Taking action to achieve goals beyond what is necessarily called for, originating action..

INITIATIVE- Making active attempts to influence events to achieve goals. Taking action to achieve goals beyond what is necessarily called for, originating action..

INTEGRITY AND HONESTY- Moral soundness; honesty; freedom from corrupting influence or motive..

INTEGRITY AND HONESTY- Moral soundness; honesty; freedom from corrupting influence or motive..

INTEGRITY AND HONESTY- Moral soundness; honesty; freedom from corrupting influence or motive..

INTEGRITY AND HONESTY- Moral soundness; honesty; freedom from corrupting influence or motive..

INTERPERSONAL SKILLS AND SENSITIVITY- Acting out of consideration for the feelings and needs of others..

INTERPERSONAL SKILLS AND SENSITIVITY- Acting out of consideration for the feelings and needs of others..

INTERPERSONAL SKILLS AND SENSITIVITY- Acting out of consideration for the feelings and needs of others..

INTERPERSONAL SKILLS AND SENSITIVITY- Acting out of consideration for the feelings and needs of others..

INTERPERSONAL SKILLS AND SENSITIVITY- Acting out of consideration for the feelings and needs of others..

LEADERSHIP - The ability to significantly affect the thoughts, feelings, and/or behaviors of a significant number of individuals.

LEADERSHIP - The ability to significantly affect the thoughts, feelings, and/or behaviors of a significant number of individuals.

LEADERSHIP - The ability to significantly affect the thoughts, feelings, and/or behaviors of a significant number of individuals.

LEADERSHIP - The ability to significantly affect the thoughts, feelings, and/or behaviors of a significant number of individuals.

LEADERSHIP - The ability to significantly affect the thoughts, feelings, and/or behaviors of a significant number of individuals.

MOTIVATION -The ability to combine desire and energy toward achieving a goal..

MOTIVATION -The ability to combine desire and energy toward achieving a goal..

MOTIVATION -The ability to combine desire and energy toward achieving a goal..

PLANNING, ORGANIZING AND MANAGING TIME – Establishing a course of action for yourself and others to accomplish specific goals. Planning proper assignments for personnel and appropriately allocating resources, including your time and that of other people..