Quality Boards

[Audio] Quality Boards How to run and maintain. Diagram, schematic Description automatically generated.

[Audio] Quality Boards vs Metrics Boards Quality Boards and metrics boards are both use to record deviations. The difference is the Metrics are defined as pre-operation, and Quality is post-operation. A metrics board records deviations from the supplier. When a Team member receives their product and does their inspection, any deviations they record before they begin to work on it is recorded onto the metrics board. Once the product has been worked on, any deviations found go on the Quality Board. The Team Lead should catch any deviations during their inspection before the product leaves their work center. Even if these deviations came from the supplier, it now goes in the quality board...

[Audio] Quality Board from Start to Finish. Quality Board from Start to Finish.

[Audio] Step One: Station and Deviations Mill 832 Dust Rework Fisheyes Veneer Colour Scratches Team Lead Fill in your Station/Work Center at the Top. Use black marker. List your deviations. Keep in mind, these are only the deviations found during the Team Lead’s final inspection. Use black marker..

[Audio] Step Two: Date and Goals Per Unit Feb 14 – 18 2024 Supervisor Ensure the correct week is written at the top of the board .Use black marker. Ensure all the Goals Per Unit are filled out. Use black marker. We will use them to base our data on. These Targets are per Run Number or Time Slot..

[Audio] Step Three: Run Number and Data 7-11 Team Lead Once the final inspection is done, fill in the Run Number of the unit. If the department does not have go by move time, then go by time slot. Then enter the data based on your targets. Enter the data in Green under the target. Enter it in Red if above the target..

[Audio] Step Four: Move Time 105 min Team Lead Write the Move Time in the box under the Week. Above each Run/Time Slot, write how many minuets Team were ahead or behind according to schedule. Enter the minuets in Green if ahead of schedule. Enter it in Red if behind schedule..

[Audio] Step Five: Current and Last Week Feb 14 – 18 2022 7-9 Lead Hand At the end of the week, calculate your weekly average. Add up all the deviations in each row and divide it by the number of units/time slots. Ex. 16 dev. Divided by 18 units =0.9 Avg. Per Unit If the total is less than target, write it in Green. If the total is more than target, write it in Red. Calculate the Move Time percentage by adding up the Amount of green numbers divided by the amount of move times, then multiplied by 100. Ex. 12 green move times divided by 18 move times = 0.66 x 100 = 66% Anything that is lower than 100% gets marked in Red..

[Audio] Step Six: Top Three Issues Lead Hand From the data collected, decide which issues need improvement the most and include a short description. Make a plan to solve the Issue.(Mentor Team lead) Decide on how long is needed to complete the task in the Mentor Due Date section. Write the initials of the personal responsible for the mentorship, and the initials of the person who will be mentoring..

[Audio] Step Seven: The Next Week Supervisor Note: Before the board is erased, the Supervisor needs to take a picture and send it to the designated person. Ensure the date is updated to the current week. Erase the data from the last week, (move times, Run numbers /Time Slots.) Lead hand Leave the Current and Last Week but switch the letters around so the L is now on the previous Week and the C is now blank. Look at the due dates and talk with your Team members to ensure the tasks have been completed. If needed, extend the date. Based on the Metrics of the passed week, decide what your next biggest issue is and write it in your Top 3 Issues.

[Audio] The Checklist Mill 832 Dust on side and edges on Wardrobe cab. Dust Rework On MBL Table Edges Clusters of fisheyes on surface Doors. Fisheyes Veneer Colour not applied properly on Doors. Veneer Colour Team Lead When the Team Lead does their final inspection, write down any deviations found. Any new deviations must be added to the Quality Board. (Write Notes and mentor the Team members) Record : -Run number -number of issues - Notes. Scratches on side and front Galley Cabinet. Scratches.

[Audio] Audit and Results Mill 832 105 min 7-9 Dust Rework Fisheyes Veneer Colour Scratches The Audit is divided into three sections: Team Lead, Lead Hand, and Supervisor. The Team Lead is responsible for the metrics, the move time, run #, and their checklist. The Lead Hand is responsible for Current and Last Week, The Top 3 Issues, Mentor Due Date, and Corrective Action/Mentor. The Supervisor is responsible for having the correct date and Targets Set..

[Audio] Team Lead Scratches Team Leads are responsible for the data, metrics, move times, and their checklist with Notes. Move Time: Ensure the data is filled out and accurately colour coded. It must be recorded in minuets. Metrics: Ensure the metrics are complete and colour coded. If there are 3 red numbers in a row, but the Trend goes down it will Pass. If there are 3 red numbers, but the trend stays the same or goes up, then it does not count for any points. Checklist: Ensure the last numbers on the checklist match the last row of numbers on the board. Ensure the last Run numbers on the checklist match the last row on the board. The Rework list should line up and Notes are filled out with Details..

[Audio] Lead Hand Scratches The Lead Hand is responsible for the Current/Last Week and the Top 3 Issues section. Ensure both the current and last Week are being recorded and colour coded. All 3 issues must be filled out. The due date must not have already passed. There must be two sets of initials for Corrective Action/Mentor. Note: There needs to always be 3 issues. If there not enough Issue on Quality Board add CI or SOPs improvements..

[Audio] Supervisor .5 .7 .3 Scratches Supervisors are responsible for the Correct Week and Targets. There must be a target for every deviation. On this example, the target number of Veneer Color for both weeks are green. The Current week is .3, and the last week average was .7 . The Supervisor should update the Target to lower target amount. .3 The date must be the current week..

[Audio] Mill 832 Managers The finished audit forms are given to the manager of each department. The results of these forms will communicate how each level of leadership is functioning and communicating with each other..

[Audio] Audit Graphs Audit score Goal per audit Team Lead score Lead Hand score Supervisor score The Audit will have a total of ten marks. The results are tracked on the Audit tracker. The largest bar is the score out of ten, and each column within them represents a level of leadership and their overall marks. This way we can see which areas may be struggling or need help. The first column represents a perfect score. Trendline Audit scores.

[Audio] Quality Board Trend Graphs This Graph tracks the data/deviations. This information is based on the image the Supervisor sends in every Monday..

[Audio] SOPs Every SOP related to Quality Boards: SOP02151 Quality Board Process SOP05382 Quality Board Audit SOP05484 Team Lead Quality Board Task SOP05741 Team Lead Quality Board Checklist SOP06142 Quality Board Task Storyline – Team Lead SOP05486 Quality Board Task Storyline- Lead Hand SOP05488 Quality Board Task Storyline- Supervisor.

[Audio] Questions?. Questions?. Question mark.