PowerPoint Presentation

[Audio] The purpose of this QHSSE Induction Program is to welcome us as we begin our journey together. Understanding the significance of employee engagement and human resources is crucial in maintaining a safe and compliant work environment. By working together, we can achieve our objectives..

[Audio] Our induction program provides a comprehensive understanding of our Quality, Health, Safety, Security, and Environment Management System. The system is crucial for maintaining a safe and compliant work environment, where everyone's well-being is prioritized. We will discuss all aspects of this system, including its principles, policies, procedures, and protocols. By the end of this induction, you will have a clear understanding of how we operate and what is expected of each employee..

[Audio] Our QHSSE documentation provides a comprehensive framework for managing quality, health, safety, security, and environmental aspects within our organization. It outlines the procedures and guidelines necessary to ensure compliance with relevant regulations and standards. The documentation also serves as a valuable resource for employees, providing them with the information they need to perform their jobs safely and effectively..

[Audio] The four pillars of QHSSE are Quality, Health, Safety, and Security. These pillars form the foundation of our management system, guiding us towards a safe and compliant work environment..

[Audio] ISO is an international organization that develops and publishes a wide range of voluntary international standards, covering various aspects of technology, industry, business, and societal sectors to ensure consistency, quality, safety, environment, and efficiency in products, services, and processes worldwide..

[Audio] Our main objective is to ensure customer satisfaction by implementing the QHSSE Management System. We also aim to comply with legal requirements and contractual obligations. Furthermore, we strive to achieve zero-incidents and zero-defects philosophy through continuous improvement..

01. Quality Assurance.

[Audio] Our organization's structure is built around the concept of decision rights, where we have established clear roles and responsibilities for each department and individual. This ensures that everyone knows who is accountable for making decisions and taking action. We have a governance framework that outlines the key financial, organizational, and business processes that need to be monitored and controlled. This includes strategic KPIs that help us track our progress towards achieving our vision. At the group level, we have a decision rights matrix that shows how decisions are made and who is responsible for them. Similarly, at the area level, we have a similar matrix that outlines the decision-making process. Our authority matrix outlines who has the authority to make certain decisions, and our departmental procedures outline the steps that need to be taken to ensure compliance with our policies and procedures. Finally, our operational KPIs allow us to monitor the performance of our processes and identify areas for improvement..

[Audio] Our organization has certifications in ISO 14001:2015 and ISO 9001:2015 in Qatar, UAE, KSA, and Lebanon, as well as multisite certification. We operate in various countries, including the Kingdom of Saudi Arabia, Qatar, and Nigeria, with multiple locations such as KSA, QAT, MCAT, and NCL. These countries are essential to our business operations, and we aim to uphold high standards of quality, health, safety, and environmental sustainability across all our sites..

[Audio] Our organization has various departments that work together seamlessly to achieve our goals. Finance and Accounts manages our financial resources. Legal ensures we operate within the bounds of the law. Internal Audit monitors our internal processes to ensure transparency and accountability. Human Resources attracts, retains, and develops our employees. Insurance Management takes care of our risk management needs. Our Management Information System provides us with valuable insights into our operations. Engineering & Estimation designs and develops innovative solutions. Contracts & Risk manages our contractual agreements and identifies potential risks. Strategy and Business Planning sets our future direction. Procurement and Supply Chain Planning ensures we get the right materials and services. Plant, Machinery and Vehicles and Cost Control teams manage our assets and optimize our costs. Lastly, Quality, Health, Safety, Security and Environment ensures we maintain high standards in all aspects of our operations..

[Audio] Our company has obtained certifications from various international organizations, demonstrating our commitment to quality management systems. We have received these certifications in five countries: Qatar, United Arab Emirates, Kingdom of Saudi Arabia, and Lebanon. These certifications ensure that we maintain high standards in our operations, products, and services. This is a testament to our dedication to excellence and continuous improvement.

[Audio] Quality is never an accident. It is the result of high intention, sincere effort, intelligent direction, and skillful execution. As we strive for excellence, it's essential to remember that quality is not a one-time achievement but a continuous process. We must remain committed to doing things right the first time, every time. By accepting nothing less than perfection, we ensure that our work becomes a reflection of our dedication and professionalism..

[Audio] Our quality policy serves as a guiding principle for the company, outlining its commitment to delivering excellence. This means we are dedicated to consistently meeting or exceeding customer expectations. To achieve this, it is essential that all employees understand and align with our shared goal. By doing so, we will ensure that every aspect of our work reflects our commitment to quality..

[Audio] Our quality objectives are designed to provide a clear direction for our teams. They are specific, measurable, achievable, relevant, and time-bound, allowing us to focus our efforts and align our work with our company's quality policy. By setting these objectives, we ensure that everyone understands what needs to be done and how it will be measured. This clarity helps us stay on track and consistently deliver high-quality results..

[Audio] The C.A.T. Group Quality Manual is a vital document that outlines our company's quality management system. It serves as a comprehensive guide for employees, stakeholders, and external parties, providing a clear understanding of our commitment to quality. The manual establishes the framework for our quality management system, defining the processes, procedures, and controls necessary to ensure the consistent delivery of high-quality products and services..

[Audio] These procedures ensure that we maintain high standards of quality throughout our operations by reviewing contracts post-award, controlling documents and data, purchasing goods and services, ensuring employee competency, maintaining plant and equipment, conducting internal audits, addressing non-conformities, taking corrective actions, managing risks and opportunities, recording quality records, engaging with customers and suppliers, understanding our organizational context, learning from lessons, developing procedures, recognizing and rewarding quality achievements, and defining roles and responsibilities within our quality assurance and quality control teams. By following these procedures, we can guarantee that our products and services meet the required standards, and our customers receive the highest level of satisfaction..

[Audio] Quality Assurance (QA) ensures that processes are designed and implemented to prevent defects from occurring in the first place. This includes procedures to guarantee that products meet specifications and standards. In contrast, Quality Control (QC) detects and corrects any defects that may have occurred during production. QC involves inspecting and testing products to verify their conformity to specifications and standards. Essentially, QA is proactive, whereas QC is reactive..

[Audio] Quality assurance involves preventing quality issues through systematic processes. Established procedures are in place to guarantee that our products and services meet the necessary standards. This is achieved by identifying potential risks and implementing measures to minimize their impact. As a result, we decrease the probability of defects and errors occurring during production..

[Audio] The key documents supporting our Quality Control procedures include those providing a framework for ensuring our products meet the highest standards of quality. Reviewing these documents will give you a better understanding of how we maintain consistency and reliability in our processes..

02. Health, Safety, Security & Environment.

[Audio] Our organization has obtained certifications from various international standards, demonstrating our commitment to excellence and sustainability. We have achieved ISO 14001:2015 certification in five countries - Qatar, United Arab Emirates, Kingdom of Saudi Arabia, and Lebanon. These certifications recognize our efforts to reduce environmental impact and promote eco-friendly practices within our operations. By adhering to these global standards, we ensure that our activities minimize harm to the environment and contribute to a more sustainable future.

[Audio] Our organization has achieved certifications under various international standards, including ISO 45001:2018. This certification demonstrates our commitment to maintaining a safe and healthy workplace, where employees feel valued and supported. By implementing this standard, we have established a robust management system that ensures continuous improvement and risk reduction. Our goal is to maintain a culture of safety and well-being, where every employee feels empowered to contribute to our shared success..

[Audio] Everyone has a role to play in maintaining a safe and healthy workplace. It's not just about following rules and procedures, but also about being mindful of our own actions and behaviors. We all have a responsibility to ensure our colleagues are safe and well, and to prioritize their wellbeing. By doing so, we create a culture where everyone feels valued, respected, and supported. This is essential for our collective success..

[Audio] The HSSE policy serves as a guiding framework for our organization, outlining clear expectations and standards for all employees to follow. This comprehensive document integrates health and safety considerations into every aspect of our work, ensuring a safe and compliant work environment. By adhering to this policy, we can minimize risks and prevent accidents, ultimately protecting both our employees and our organization..

[Audio] Our organization's zero tolerance policy is a crucial part of its Health, Safety, Environment, and Security management system. The policy clearly outlines expectations for all employees, stressing the significance of adhering to HSSE principles. It does not permit any behavior, action, or situation that puts employees at risk. By signing this document, we affirm our dedication to preserving a secure and healthy workplace. We will not accept any activities that jeopardize our HSSE performance. Our objective is to guarantee that every employee returns home safely at the end of each day..

[Audio] Our organization has implemented a substance abuse policy to ensure a safe, productive, and healthy work environment. This policy aims to prevent the misuse of drugs and alcohol in the workplace, promoting a culture of well-being and respect among employees. By adhering to this policy, we can maintain a high level of performance, reduce accidents and injuries, and foster a positive working atmosphere..

[Audio] Our HSSE objectives are clear: we aim to continuously improve our performance in this area. We strive to drive the organization towards excellence in health, safety, and environmental sustainability. By setting high standards for ourselves, we ensure a safe and compliant work environment for all employees..

[Audio] The C.A.T. OHS Manual provides a comprehensive set of guidelines for both employees and stakeholders. Adhering to these guidelines ensures compliance with relevant OHS regulations and standards. This manual plays a crucial role in preventing workplace injuries and illnesses, ultimately creating a safer working environment for everyone..

[Audio] The procedures listed here provide a structured approach to managing occupational health and safety within our organization. These procedures outline the steps necessary to ensure a safe working environment, prevent workplace injuries and illnesses, and comply with relevant regulations and standards. By following these procedures, we can minimize risks, reduce accidents, and promote a culture of safety and well-being..

[Audio] Our environmental management system ensures that we minimize waste and reduce our impact on the environment. We have implemented procedures to manage our environmental performance and ensure compliance with relevant regulations. Our goal is to continuously improve our environmental performance and reduce our ecological footprint.

[Audio] In the event of an emergency, it's essential that we have a clear plan in place to ensure a swift and effective response. Our CSO Emergency Response Plan outlines the necessary steps to take when faced with an unexpected situation. This comprehensive guide provides detailed instructions on how to respond appropriately, ensuring the safety and well-being of all employees involved. With this plan, we can minimize risks and maximize our ability to respond quickly and efficiently in times of crisis. By following these guidelines, we can reduce the impact of an emergency and get back to normal operations as soon as possible..

[Audio] Our company's commitment to employee engagement is unwavering. We believe that every individual plays a vital role in maintaining a safe and compliant work environment. Through various initiatives and programs, we strive to create a culture where employees feel valued, respected, and empowered to contribute their skills and expertise. By fostering open communication, recognizing outstanding performance, and providing opportunities for growth and development, we aim to build a strong sense of community and belonging among our workforce. Our goal is to ensure that every employee feels supported, motivated, and inspired to achieve their full potential.

[Audio] In case of an emergency situation, it's essential to know who to turn to. The two fire wardens on each floor of our buildings assist in evacuations, respond promptly, and maintain open communication. You should report any emergency situation immediately to Mr. Emile Freiji, our Facilities Manager, who will guide you on the necessary steps to take. If he's unavailable, you may also contact Mr. Wael Abboud, our Construction Manager, or Mr. Dani Al Haddad, our QHSSE Officer. Remember to act quickly and follow their instructions carefully..

[Audio] In the event of an emergency, it is essential to remain calm and composed. When you hear the fire alarm, take immediate action by evacuating the building using the stairs. Never use the elevators during an emergency, as they may not function properly. To avoid accidents, do not run but instead move quickly and carefully to the nearest exit. Once outside, gather in the designated Assembly Area marked by green signs. Wait there until instructed otherwise by the Facilities Manager, HSSE Coordinator, or your floor warden. These individuals will ensure that all floors are clear before giving the all-clear signal. Only trained personnel should attempt to fight fires or perform rescues. If unsure about what to do, follow the guidance provided by these trained professionals. By following these simple steps, you will help ensure your safety and the safety of those around you in the event of an emergency..

03. QHSSE Documentation.

[Audio] The group quality, health, safety, security, and environmental documentation is accessible through C.A.T. CSO SharePoint. Furthermore, project-specific QHSSE documentation is available either on the project's platform or distributed by the Area Quality Manager/Area HSSE Manager to relevant parties in a controlled manner..

04. Code of Conduct.

[Audio] Our code of conduct outlines the principles we expect from each other, whether it's a supplier, stakeholder or employee. We strive to promote ethics, honesty and professionalism within our organization. By adhering to this code, we ensure that we conduct business in an ethical, legal, safe, environmentally and socially responsible manner. This not only benefits us but also those around us..

[Audio] Compliance with laws and regulations is essential to ensure we operate within the boundaries set by society. We must adhere to these rules to maintain trust and credibility among our stakeholders. Our actions should always align with the principles of fairness, transparency, and accountability. By doing so, we demonstrate our commitment to ethical business practices and uphold the highest standards of integrity..

[Audio] As part of our commitment to maintaining a safe and compliant work environment, we have established a robust monitoring and compliance obligation. This obligation applies not only to our employees but also to our suppliers and subcontractors. We expect everyone involved in our operations to report any suspected activity or non-compliance immediately. The reported information will then be investigated by our Audit Committee, who will take necessary actions to ensure compliance. By working together, we can maintain a high level of integrity and trust within our organization..

Information Security. 05.

[Audio] C.A.T. provided passwords are personal, confidential, and should not be shared. This includes logins, ERPs, and other sensitive information. It is essential to keep these credentials private to maintain the security of our systems. Only authorized personnel from the IT department should install software on workstation PCs. When working remotely, all company-provided laptops should be managed solely by the C.A.T. IT department. Before interacting with emails, verify their authenticity to avoid potential risks..

06. Non-Compliance Consequences.

[Audio] In the event of non-compliance with QHSSE requirements, suppliers and subcontractors will face disciplinary action. Both employees and external parties are subject to this rule. The consequences of non-compliance include reputational damage, financial losses, and potential litigation. We take these matters seriously and will deal with them accordingly..

07. IPLOCA Certificate.

[Audio] The IPLOCA Certificate is a prestigious recognition within the Pipeline and Offshore industry, demonstrating a company's ability to meet rigorous standards and adhere to best practices. This certification serves as a benchmark for excellence, ensuring that companies consistently deliver high-quality services while prioritizing Health, Safety, Environmental Protection, and Ethics..

[Audio] The benefits of being part of this organization include enhancing the company's reputation in the market. As a certified member, we gain recognition for our expertise, commitment to quality, and adherence to industry best practices. This also places a strong emphasis on safety, encouraging us to adhere to the highest standards. Furthermore, it provides a platform to access industry resources, expertise, and networks. The organization also fosters continuous improvement, innovation, and learning from others. Additionally, it facilitates collaboration and networking with other professionals in the industry..