Process of letting a Property

Process of letting a Property. LL Guide how to let with us.

So just to confirm, it's not vegan friendly but it's err... a friendly product..

The letting process. The letting process Letting your property involves irnportant decisions about one of your most valuable assets. It also requires a great deal of hard work and organisation, so it really pays to talk to the right people_ As a trusted letting agent. we understand how to work with you to maximise the yield on your property, and how careful preparation can make the process run smoothly_ 10 STEP Landlord We-II support and advise you th rough the process. from beginning to the end Tenant guide your tenant all the way through to a successful let.

Keeping you safe and legal Landlords are required to comply with strict regulations in order to protect tenants from avoidable hazards. It can be a complex process so our expert staff will make it easy for you, helping ensure that you have met your legal obligations . Landlords have the right to: • Receive the agreed value of rent on time and review the rent value • Serve notice on the tenant in accordance with current housing legislation • Have the property returned to them in the same condition it was granted, subject to fair wear and tear • Emergency access to the property (you must give 24 hours’ written notice in all other circumstances and have agreed on access to the property with the tenant ) Tenants have the right to: • Live in a property that is in a good state of repair and be protected from unlawful eviction • Have their deposit returned to them at the end of the tenancy, if they have met all the terms in their Tenancy Agreement • Be provided with the Energy Performance Certificate and Gas Safety Record at the commencement of the tenancy • From July 1st tenants in England (Not Scotland & Wales) will also have to be given an Electrical Inspection Condition Report • Know who they should serve notice to, details of which will be outlined within the Tenancy Agreement.

The following key points must be addressed before placing LL property on the market, we can arrange these for LL.

Other requirements. Insurance VVe recarnrnend that landlords ensure that both the rental property and its contents are fully insured for the purpose of letting. Standard home insurance vvill often not cover letting your property. Our insurance policies provide landlords and tenants vvith a range of insurance solutions _ Appliances All appliances and machinery. including the boiler. must be in good working order and serviced as appropriate _ Manufacturers' instruction manuals for all appliances should be left in the property. Details of any rnaintenance contracts should also be supplied _ Utilities and council tax The tenant is responsible for paying all gas. electricity. telephone. water. council tax. television licence and cablefbroadband bills during the tenancy. The landlord is responsible for any ground rent and service charges. You need to check the requirements Of your lease in connection with sub-letting and obtain the necessary consent if required. If you have a mortgage on your property. consent '-nay a Iso be required. Tax As a landlord. you are obliged to pay tax on any incorne or profit you make from renting out a property in the CJK. In accordance with the Finance Act 1995. landlords based outside the I_JK v.ill need to apply to HMRC to pay tax an their rental incorne through Self— Assessment in order to receive UK rental income without deduction of tax. Overseas landlords will need to apply to HMRC for an exemption certificate v.'hich •will allow' thern to receive their rent gross. Without an approval nurnber fronn H MRC, your agent will be legally obliged to retain 20% Of your rental income and submit quarterly to HMRC. We are able to assist you by producing a statement Of rental incorne and allovvable expenses for our fully managed clients should you require this _ Please ask your branch for further information _ Legal ownership If v.ur property is jointly ov.ned. co—cnuners rnust be named on our terms and conditions and on the Tenancy Agreement. Cornpliance with Money Laundering Regulations If the property is a premium let dependent on the monthly rental value it may fall within the requirernents on The Money Laundering. Terrorist Financing and Transfer of Funds Regulations _ In accordance writh these regulations •.ve are required to verify the identity Of all parties and any beneficial ovvners (landlords. tenants. authorised occupiers and other relevant parties). This involves obtaining tvvo forrns of ID for each party and carrying out relevant checks. We will not take any steps to market the property until the identification and verification of the Landlord has taken place. and 'we also reserve the right to employ third party electronic verification _.

Landlord web portal. The Landlord web portal is an online system that offers our Full Management Service , Let and Rent Collection Service and Let Only Service landlords a flexible and transparent service. Making the renting of your property easy with accessible , detailed information at your fingertips . You have instant access to all your essential documents 24/7: • Rental statements and a total income dashboard • Review current and historic tenancies • Tenancy agreements, inventories and property visits • Details of viewings and feedback • Status updates on repairs and safety requirements • Gas certificates • Energy performance certificates (EPC) • Portable appliance test certificates (PAT) • Fixed wire testing • Invoices and quotes.

Marketing property. National Reach We have agents right across the country with access to thousands of potential tenants. This means we can start matching your property to the right people before we’ve even launched to the market. Photography Expert photography to promote your property’s best features and attract new tenants. Pricing When it comes to renting a property, the price needs to be right. We will compare the rental prices of properties like yours and then identify your property’s top features to ensure you get the best possible rent. Online Viewings These allow potential tenants to view your property from the comfort of their homes. We will provide them with a full walkthrough of each room remotely, enabling them to fully explore your property so they’re in a better position to rent..

Online viewings. Online Viewings have proven so popular with would-be tenants that many are willing to put in an offer on a home without conducting a physical viewing at all . Online Viewings allow our agents to walk a potential tenant through your entire property remotely. A viewing like this provides extra reassurance for those people who may not be able to physically view homes. It also means you can sit back and have your property viewed time and time again and, if it matches a tenants criteria, it could result in a quick let ..

Property promotion. Online Advertisement We will advertise your property on all the main property portals, including Rightmove , Zoopla, PrimeLocation and Propertywide . Your property is also listed on our own website which receives a continual busy flow of prospective tenants. Email Each week, we send out targeted emails to our database of prospective tenants who have shown interest in properties just like yours. Social Media We have a dedicated team promoting customers’ properties regularly across our social media platforms. To Let Boards Our ‘To Let’ boards are prominent and distinctive and are a great marketing tool. A lot of tenants register with us as a result of seeing one of our boards displayed outside a property..

Choosing the right service. Let and with and personal Accornøanled vlevzlngs Pre—tenancy documentation _ Including r'ght to rent check srnok•e and services rnanagern•ent. Includlr-.g gas. •water and counc•l tax (tenancy cornmencernent and Rent ana negotiations Rent collection. StaternentS and arrears rna Landlord portal Enhanced landlord on—line portal Dedtcated property V anage.— and access to spec IN 1st advice 24 repa•r support Of routine repalrs and Access to fully quallfied_ Insured and vetted contract-or pan Payrnent Of property related Involces on y—ur behalf Property refurb•shrnent adv'ce Manage annual and Inspections property on the tenant-s Liaison and processlng Of d 'spute resolut•ons and L'cens,ed Agent Wales Rent and Legal Protection Insurance terms and appM¯ Let to th'S Additional services As as the services outlined above. vve offer a range of additional services fror.-l property visits and inventory check—outs. to tax advice and insurance for you and your property_ If you vvould like us to carry out any v.ork or services. v.fill agree in v.riting a description of •.•.hat is required and the relevant charges and terrns that appty_.

Property management. Fully managed by us As part of our full management service, we have an online support service ‘Report a Repair’, available to tenants 24 hours a day, 7 days a week and in over 40 languages. It provides step by step guides on what to do should a day to day maintenance or an emergency situation arise. Report a Repair informs the tenant of their responsibilities. Often the issue will be rectified without the need for it to be reported or any action taken – this could be something as simple as replacing a light bulb! For bigger problems, the tenant logs the issue, uploading photos and entering appliance details if needed, so that the issue is tracked from beginning to end. This guided process supplies the information we need to increase first-time fixes and save you money. For necessary repairs, our team of property managers will liaise with our contractors, keeping you informed at every stage. We will arrange all work and access to the property, giving you complete peace of mind that your property is in the best hands ..

Additional Services. ,psse Gas and electric supply SSE are the I-IK's specialist supplier of gas and electric for the lettings industry across the UK. they work with us to make setting up gas and electric accounts as simple as Usualty, we will ask SSE to supply the gas and electric, this helps us manage accounts when tenants move in and out, updating suppliers with names, dates and meter readings. All service levels benefit automatically so you don't need to do arything else, Buildings and contents insurance We offer buildings and contents insurance underwritten by AXA Insurance LIK Plc, specifically designed for landlords, to help protect Y3ur property. for you Reduces the cost of the void period if the property is empty by covering utility costs for up to 30 days SSE have specialist account managers to get you answers for any queries Accidental damage cover as standard on buildings only, Optional extra for contents Theft and malicious damage cover available for both buildings and contents Loss of rent up to a maximum of E200,OOO per claim (buildings cover) Unlimited insured sum for Buildings Cover E40.OOO Contents Cover SSE will make sure the council and water authority are updated with the occupier names and moving dates so that accounts are set up correctly For more Information please call SSE on 0345 0719750 or vlslt www.sse.co.uk/help/contact-us Countrywide Mortgage Services With their knowledge and expertise. a Mortgage and Protection Consultant from Countrywide Mortgage For more Information please call 956004 or emall letshelpacountrywlde.co.uk www.countrywldelnsurance.co.uk Zero Deposit Zero Deposit is a simple way to get quality tenants to move in faster by Icnwering their upfront cost Tenants purchase a Guarantee for the cost of one week's rent that gives 'ymu the equivalent protection of a six-week cash deposit. Your tenants remain fully accountable for læking after your property and paying rent For more Information please contact your lccal once or vlslt www.zerodeposltcom Services can offer you: A step-by-step guide through the entire process A complete advice and recommendation service, comparing 100s of buy-to-let mortgage products, some of which may be exclusive A review of your portfolio to find the most suitable mortgage product and lender for your individual needs and circumstances Help to understand your protection priorities "ST FOR JUSTICE Rent and Legal Protection insurance A fee will be payable for arranging your mortgage. Your consultant will confirm the amount before you choose to proceed. Countrywlde Mortgage Servlces. Ccnuntr»vlde House. 6 Catecotte Lake euslness Park. Caldecotte Lake Crrve. Caldecotte, Mllton Keynes, ME. 7 For more Information please vßlt us at countrywlde.co.uWrnortgages We offer insurance to safeguard your rental income, via DAS Legal Expenses Company Ltd. Where we are collecting the rent, we can offer Rent and Legal Protection insurance to cover any tenant arrears. Note: Sales of Rent & Legal insurance were suspended as a result of the COVID-19 pandemic. Please check availability with your local office prior to proceeding with a tenancy. Please note for Insurance pollcles. terms. condlt'cns. Ilm'tat»ons. excluslons and eliglblllty crlterla apply. Please contact your local omce for further detalls.

Thank you.