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[Virtual Presenter] 1 ESG & Innovation part of the Belgian strategy Ann Larosse Sustainability & innovation Manager.

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[Audio] Our definition Innovation Innovation is about enabling great ideas that enhance the overall customer experience and move the business forward, whether in product, process or overall business model to find a voice and deliver value. This in order stay ahead of the competition and to prepare a profitable future in line with the defined company strategy. Did you know? Since 2015 a group of 6 innovation Angels of different departments are tackling incremental and disruptive topics on a voluntary basis Meetings every week Actual topics o Test connected cars o AI: discovering phase o Drone lease: MVP o Car sharing: just launched 2.

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[Audio] 2024 KPI's Environment Shaping the future of sustainable mobility with a full suite of client solutions 5000 ALD Move users Stakeholder: Pieter Waegenaer Deliveries 30 % BEV CARS Order intake 75% BEV CARS Did you know? Belgium launched bike Lease in 2016 electric product in 2018 2life lease in 2019 Move in 2022 Belgium was rewarded best progress in sustainability in 2023 3.

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[Audio] 2024 KPI's Environment Acting across our value chain to benefit the environment and the community Study green investments : Stakeholders: Damien Chevrier & Jo Torrekens Led lighting ALD –solar panels LPBE 4 extra rainwater wells Did you know? Push IT circularity: 70 laptops for Fedasil Belgium won the SG sustainability award in 2022 and 2023 in category water with: Digital cleaning action Filtering system for car wash Rainwater well for sanitary installations 4.

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[Audio] Our Forest Environment Make sustainability tangible for all employees nearby the offices Did you know? We planted more than 2000 trees on 3,5 ha We bike and walk to the forest on a regularly basis We will organize our first climate camp for employees' children in het summer of 2024! 5.

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[Audio] 2024 KPI's Being a supportive and responsible employer Social Engagement rate: 70% Stakeholder: Renee Agneessens PowerUpfor Good challenge: 20,000 € 100% BEV carpolicy 20 Mobility budget users Management on heels Did you know? We have a group of 6 Solidarity Angels Mental health survey (ALD/LPBE) More than 100 employees participated to the Solidarity challenge of 2023 We regularly carpool together We participate to jogging competitions together We have a Ayvens Padel community with 45 members. We offer 3 hours padel accessible to all / each week! 6.

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[Audio] 2024 KPI's Governance Behaving responsibly internally and with external stakeholders Stakeholder: Marc Rousseau Ecovadis GOLD Mandatory ESG e-learnings NPS: -3 for FM and +14 for drivers Did you know? We have a group of 6 Solidarity Angels The board stakeholders officially agree on the KPI's in the ESG strategy Each department has his stakeholder for data needed for certifications 7.

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[Audio] 2022Priorities/RUNHaveapositiveimpactoneverythingwedoSustainabilitypillars2026KPIs1 200K 40% <90gnewcardeliveriesCO2/kmemissionsactiveusersofMaaSplatform(3)tobeBEV(1)(runningfleet)(2)Shapingthefutureofsustainablemobility,withafullsuiteofclientsolutions(vs~14%in2022) (vs112gin2022) 2 -35% -20%circularityin100%ofcategories:repairCO2emissionsonvsreplace,internalCO2emissions(4)scopes1,2,3 Actingacrossourvaluechaintobenefittheenvironmentandthecommunity(vs2019) (vs2019)reconditionedparts3 100% 100% 25ptsclientsandsuppliersemployeestrainedNPS(vs24ptsin2022) Behavingresponsibly,internallyandwithexternalstakeholdersunderKYC/KYSonESG 4 75% 25%35%employeeInternalmobilitywomeninrate²managementbodiesBeingasupportiveandresponsibleemployerengagementrate(vs74%in2022) (vs32%in2022) ¹BatteryElectricVehicles,PassengerCars,EU+(EU,UK,NO,CH);²WLTP;³CurrentlyALDMove;⁴Scope1,Scope2andScope3limitedtobusinesstravel,paperandwaste;²Numberofjobrequisitionsfilledwithinternalcandidate/totalamountofjobrequisitionsfilledPlanCSR2023-2024.