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IT Initiatives. By: Commercial Department.
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A blue circle with a lightning bolt and a black background Description automatically generated A black and green logo A black background with a black square Description automatically generated with medium confidence A black background with a black square Description automatically generated with medium confidence A black background with a black square Description automatically generated with medium confidence A group of people with symbols Description automatically generated Consumer Grievance Redressal System Performance Analysis using Power BI Share Point Disconnection notice through Commercial Billing module Implementation of CRU at Commercial Department Open Access billing for Firm Consumers Contract Demand Enhancement/Reduction Bangladesh Billing through commercial Module Integrated payment system for bill/SD.
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(1.) Consumer Grievance Redressal System. Efficient Grievance Resolution The system streamlines the process of resolving consumer grievances, ensuring prompt and effective responses Improved Customer Satisfaction The system fosters customer satisfaction by providing a transparent and efficient grievance redressal mechanism Enhanced Customer Relationship The system strengthens customer relationships by demonstrating our commitment to addressing their concerns..
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(2.) Performance Analysis using Power BI. Gain insights and make better decisions using Power BI.
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Data Visualization. Data Transformation. Data Cleaning, Data shaping, Data enrichment, Data modeling.
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(3.) SharePoint Implementation. Centralized Platform.
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Connection Lost. (4.) Disconnection notice through Commercial Billing module:.
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Integrated Payment System for Bill/SD:. 1. Seamless Payment Experience.
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Implementation of CRU at Commercial Department Open Access billing for Firm Consumers Bangladesh Billing.
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1 ALDC data logging through EBA 2 Load forecasting through System 3 Integrated payment system for New Connection.
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ALDC Data Logging:. Automated Data Capture. The system automatically captures ALDC data, eliminating manual data entry and reducing the risk of errors..
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Load Forecasting. Improved Accuracy. The system utilizes sophisticated algorithms to generate accurate load forecasts..
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THANK YOU.