PowerPoint Presentation
Scene 1 (0s)
1.
Scene 2 (5s)
1. Improve Appointment Booking through App 2. Automating E-Visiting Card Creation For Workshop Team 3. CRE Calling and Feedback Tracker App 4. Field Fix Tracker-Triumph 5..
Scene 3 (17s)
3. Root Cause Analysis. Service Experience by Users Workshop Customer Feedback No distinction between booked and drive-in services. Limited incentives for app usage consistency. Customers aware but not utilizing app for bookings. No priority tags for appointments. Standard waiting time for app bookings..
Scene 4 (36s)
Graphics. 4. A orange sign with black text Description automatically generated.
Scene 5 (1m 5s)
5. OSL AUTO PVT. LTD. - KTM DHAPA Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb 5.8974358974358973E-2 0.12060301507537688 0.10804020100502512 6.8181818181818177E-2 3.4482758620689655E-2 4.2079207920792082E-2 3.3412887828162291E-2 3.4063260340632603E-2 0.15363881401617252 0.24603174603174602 0.25925925925925924.
Scene 6 (1m 23s)
6. Automating E-Visiting Card Creation For Workshop Team.
Scene 7 (1m 41s)
7. A screenshot of a phone Description automatically generated.
Scene 8 (1m 54s)
8. A screenshot of a black screen Description automatically generated.
Scene 9 (2m 7s)
Field Fix Tracker-Triumph. 9. Region ASM Dealer Code Dealer Name City Total Affected Attended Pending Attended % Age East Niraj Kumar 13593 OSL - VIP (13593) KOLKATA 256 235 21 92%.
Scene 10 (2m 26s)
Additional Learnings. SQI Audit Customer complaint management.