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. . Technology Tools in Tourism and Hospitality. G R O U P 2.

. . Agenda. KEY TOPICS DISCUSSED IN THIS PRESENTATION.

. . What Is a Computer Reservation System?. COMPUTER RESERVATION.

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. . The main objective of CRS was to make a one- stop service shop and eliminate physical and geographical distances between mediators and consumers. With universal coverage, these distribution systems provide information for airlines, hotels, car rental companies, travel agencies, corporations and more..

. . Display products and services offered by various tourism providers Passenger or guest name record Fare quotation and ticketing depending on the complexity of the services offered Provision of information about trade shows, visa regulations, and payment gateways.

. . What Are Some of the Basic Functions of Computer Reservation System in the Travel Industry? Some of the basic functions in a CRS: Displays travel services with prices and images Inventory and reservation management User friendly reservation system Online payment gateway integration Customer data management Email notifications Booking cancellation and refund management.

. . Benefits of CRS. ✓All the services-related customer information such as Passenger Name ✓Record (PNR) or Guest Name Record (GNR) are recorded ✓Invoicing, accounting, customer and quota management is possible ✓High speed network of information infrastructure ✓Fare quote, ticketing and voucher generating process ✓ System can also store customer related information such as all the services provided to a certain customer, type of payment, service information etc ✓CRS are web based applications which saves a lot of time on administration work ✓Interfaces with technologies such as Amadeus, Travelport and APIs/XMLs ✓Suitable for B2B and B2C business models ✓Includes a comprehensive admin console ✓Offers custom reporting.

. . GLOBAL. DISTRIBUTION. SYSTEM.

. . GDS is a worldwide conduit between travel bookers and suppliers, such as hotels and other accommodation providers. It communicates live product, price and availability data to travel agents and online booking engines, and allows for automated transactions. The GDS is often used to tap into the corporate travel market because it has the ability to present hotels, flights, and car rentals in one simple interface which is convenient. Many companies organising trips for their staff will use the GDS as their preferred booking method..

. . GDS Travel Agency. Hoteliers are always looking at ways to increase their reach to attract more customers, increase revenue, and make a profit. It seems a global distribution system (GDS) is a valuable channel to achieve this. A GDS passes on hotel inventory and rates to travel agents and travel sites that request it and also accepts reservations..

. . In short, a GDS functions as a middleman between a travel agent and a hotel’s (or airline’s) central reservation system. Travel agents can see real-time rates and inventory for a given hotel via the GDS, though the GDS doesn’t actually hold its own inventory. It’s simply a window into the hotel’s system, which shows available room types, rates, and restrictions. When a travel agent books a room, the GDS transfers the reservation information to the hotel’s system and removes that room from the hotel system’s inventory. The travel agent does not need to talk to anyone from the hotel, and the hotel’s reservations agents don’t need to enter any data manually. It’s much more efficient than back in the 60s!.

. . TRAVEL WEBSITE AND APPLICATIONS. Foxico INDONESIA Explore.

. . Xplor Things to do Book a flight a flight that matches destination ond it mstontl, in just a few taps. Get Search Tours popular Destinations Plan a trip You select the date and con help by suggesting you to set a good sheduale Get Start Enjoy your trip Easy new Share these between your friends and trove' together Sign up have an Welco.

. . TRAVEL WEBSITE MUST HAVES A professional responsive website with a great interface design 00k n E-commerce ready website with Online booking and secure payment processing integrated "About us" section, to let your customers know Who you are, and what makes you an expert to take them on an adventure with you Calls for action are in place and users can find and book your tours and activities in a few clicks qnbta9'tam Integrated social proof that can tell more about your business and your customer's satisfaction (TripAdvisor, Facebook, LinkedIn).

. . In addition it is a software application that has been developed specifically for use on smaller.

. . 1st Application. Research. doing travel research before you go is the best way to maximize your experience once you get there. It prepares you for what you’ll see and do.It helps reduce culture shock, no matter where you go.it allows you to make knowledgeable choices, while planning your trip.And most importantly, it gives you the.

. . Individual vendor websites, third-party booking sites, and.

. . BOOK YOUR TRAVEL • Oc:zo eoo« is an online application to allow for easy scheduling lendar. A booking or scheduling app can help you a •serving an accommodation, a table, a seat, a flight, c.

. . Both travel agents and consumers alike can book travel.

. . 3rd is Travel Updates. Travelers can now check in regarding their flight status via a website or a mobile app. In addition, many airlines now provide updated flight information via text or automated calls. In addition, family and friends can also use online.

. . 4th is Loyalty Points. It is offer rewards, discounts, and other special incentives as a way to attract and retain.

. . Many airlines and hotels offer loyalty point programs. Apps.

. . 5th is Boarding Passes. Travelers have been able to check-in to their flights online and to print boarding passes from their computer some.

. . 6th is Peer to peer systems. Apps like Airbnb connect travelers directly with.

. . 7th is customizable interactive maps Google Maps, and similar online mapping systems, now.

. . Technology is an effective tool that can make education more meaningful and engaging for teachers and students alike..