Introduction to management

Introduction to management. Mr.sc.Valon Ameti.

Welcome. ..

Content. Definition of management Basic management functions Management process Managerial levels Management as a profession Management skills or science Management as a universal activity Management and managers Who is the manager Manager skills The work of the manager Successful manager Changing the management paradigm.

Management- represents the planning, organization, management and control of resources, to effectively achieve the goals of the organization. Organization - represents a set of people who work together and direct their activities, in order to achieve goals. Managers - are persons who follow the process of achieving goals, engaging in supervision and control of the use of resources, in order to achieve goals..

Manager. The goal of every manager in the organization is to produce products and services to meet the needs of customers. Each organization wants to achieve the highest level of performance. The performance of the organization- is a measure of how much the manager, efficiently and effectively , uses the resources to meet the needs of customers and to achieve the goals of the organization Efficiency- is how to use resources to achieve organizational goals and their productivity. It follows that effective managers are those who choose the true goals of the organization and have the ability and ability to use resources efficiently..

Management. Management is described by most scientists as the master to do things through people, as a complex of functions in an organizational system, which are obliged to define goals and lead to the realization of goals. Regarding management today there are many definitions, starting from the simplest to the most complex. According to the simplest definitions : Management represents the process through which the selected group of people directs all employees, according to the joint task for a common goal Management gives direction to organizations, implements leadership and decides how to use the resources of the organization in achieving goals Management involves outsourcing the work of others Management involves the process of achieving what we want and what we think is right through other people.

Management. The most complex definitions of management are those that include, among others, the functions that make up management. Management is defined as the process of carrying out specific functions of planning, organizing, motivating and controlling, for the realization of goals set with the help of human and other resources. Management is the process of planning, deploying, organizing, managing and controlling the human, financial and information resources of the organization, to achieve goals efficiently and effectively. Management is the process of planning, organizing, teaming, leading and controlling activities, in a systematic way, in the efforts to achieve the common goals of the organization.

M anagement F unctions. Managers, in the organization, constantly perform a large number of activities, obligations and responsibilities, which are known as managerial functions. According to Henry Fayol as managerial functions can be counted: planning, organization, command, coordination control..

M anagement Functions. .. Management Planning- Determining what will be achieved and how to achieve it Organization - Preparation of tasks, people and other resources for the realization of works Control- Matja e rezultateve dhe ndërmarrja e aksioneve për realizim të rezultateve të dëshiruara Command- Encouraging people to work harder to achieve good results.

Managerial Levels. Top managers - re at the top of the hierarchy and are responsible for the whole organization, they are familiar with the titles: Chairman, cadre director, executive director, etc..

Manager skills. The job of a manager in the organization is not easy, it is complex and multidimensional. It requires different levels of skills: Technical skills - Technical ability - means the possession of knowledge, methods, techniques and equipment, which are necessary in the performance of specific tasks . Humanitarian skills - Humanitarian ability - is the ability of the manager to work effectively as a team member and strive to collaborate within the team he leads Conceptual skills- Conceptual ability - includes the ability to see the organization as a whole. The ability to provide oral and written information to others in the organization, in order to achieve the desired result that guides communication skills.

The work of the manager. From today's conditions it is difficult to define the work of the manager, due to its complexity. In the work process managers perform many activities, which differ from what level of management operates. HENRY MINTZBERGU says that managers perform ten roles which he classifies into three major groups; INTERPERSONAL ROLE 1.1. Central figure- (In this role the manager interacts with others and performs ceremonial tasks, participating in important events, inauguration of various parts, solemn signing of contracts) 1.2. Leader - (In this role the manager is obliged to motivate, prepare and encourage employees.) 1.3. Courier - (In this role the manager acts as a liaison between people at different levels of the organization, is also presented as a liaison between the firm and the contenders of the organization, such as: suppliers, customers, financial institutions, municipalities, various ministries) INFORMATIVE ROLE 2.1. Monitor observer- (who constantly seeks and receives information, scans various materials in the form of periodic reports that he can use, manages personal contacts in the organization, in order to gather as much information as possible the organization works and what can be improved.) 2.2. Disseminators of information - (The manager in this role distributes the information gathered from various sources to individuals or units of the organization.) 2.3. Spokespersons - (The manager in this role represents the organization in front of different people and groups, giving information, answering various questions on behalf of the organization) THE ROLE OF DECISION-MAKING 3.1. Entrepreneurs- (In this role the manager launches progressive projects, identifies new ideas, delegates the ideas of others, etc.) 3.2.Conflict Resolution- (In this role the manager deals with resolving various conflicts in the organization, which may exist between employees of different sectors, between different levels.Resource distributors - (In this role the manager distributes human resources, materials between departments and sectors, decides who will use the resources, budgets, etc.). 3.3. Negotiator - (The manager is responsible for the representation of the organization in various negotiations. He is put in the role of negotiator with other organizations, in drafting various agreements and their implementation..

Successful manager. 1.Able to think 2. Able to express himself clearly 3. Have technical skills 4. Sales Manager 5. With moral integrity 6. With emotional stability 7. Human skills 8. Organisation skill 9. Dynamic leader.

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