Lecturer : Anggraini Thesisia Saragih, S.Pd., M.Hum. Subject : Micro Teaching A. Skill : Reading Skill. Designed by : Gilbert Manuturi

Lecturer : Anggraini Thesisia Saragih , S.Pd ., M.Hum . Subject : Micro Teaching A. Skill : Reading Skill. Designed by : Gilbert Manuturi.

Lets learn about offering service!?. 2.

Understanding offering service ?. (memfasiLtasi hubungan di antara orang yang berbeda dengan cara menawarkan jasafbantuan).

You always need to be respectful towards people that are older, even when you are offering them help..

You can read the examples here ??. Do you want me to bring your shopping basket, Madam? = Apakah Anda ingin saya membawa keranjang belanjanya , Nyonya ? Shall I get something to you? = Haruskah saya mengambilkan sesuatu untuk Anda ? What can I do for you , Sir? = Apa yang bisa saya lakukan untuk Anda , Pak?.

Find the offering from this example! dr. Nahda : Hello… Fafa : Hello, doctor. dr. Nahda : You look terrible. What can I do for you? Fafa : I can’t go to school today. dr. Nahda : Oh, I am sorry to hear that.What’s the problem? Fafa : My stomach hurts terribly. I think I have a fever as well. dr. Nahda : Okay, let me check your stomach. (The doctor puts the stethoscope in Fafa’s belly and strikes it lightly). Does it hurt here? Fafa : Not that one. dr. Nahda : Here? Fafa : Yes, that’s really terrible. dr. Nahda : Alright then, I’ll give you a prescription. You have to take the pills three times a day, okay?. Fafa : Okay, doctor. dr. Nahda : Good. Get well soon, Fafa . Bye. Fafa : Thanks a lot. Bye, doctor..

THANK YOU.