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New Hire Orientation You are Welcome. A logo for a learning center Description automatically generated.

About Us. The mission of the New Beginnings Learning Center is to provide safe, affordable, quality childcare for the surrounding communities. In doing so, we support families in their efforts to work and/or attend school. The New Beginnings Learning Center provides a program for children ages six weeks to twelve years old. We provide a safe, clean environment where children are encouraged to develop at their own pace. The NBLC Daycare staff are committed to the families we serve, providing support and encouragement..

Our Philosophy. Our method of teaching is a “hands-on” approach. Children, as most people, learn easiest and have more fun when they learn through their senses and by experiences. Our main educational goal is to foster a desire for learning within each child and enrich his/her self-esteem. Therefore, our teachers work closely with our children to ensure that each child is treated fairly and has the same opportunities as other students to learn and play. We present information through play and activities which involve the child..

Training. You will be expected to attend required training workshops and classes, which will be held in the evenings and on some Saturdays. Notice of trainings will be posted in advance. Employees will be required to attend 24 hours. The required training classes are listed below: * First Aid and CPR * 24 training hours per year (clock hours) in early childhood education • Child Growth, Development & Learning • Health, Safety & Nutrition • Family & Community Collaboration • Developmentally Appropriate Content • Learning Environment & Curriculum Implementation • Assessment of Children & Programs • Professionalism.

[image]. General Employment Policies. A logo for a learning center Description automatically generated.

Harassment Free Workplace. We are committed to providing a work environment which encourages mutual respect, promotes respectful and congenial relationships between Employees, and is free of unlawful harassment. Prohibited harassment includes, but is not limited to, the following behavior: • Verbal conduct such as epithets, derogatory jokes or comments, slurs or unwanted sexual advances, invitations or comments; • Visual displays such as derogatory and/or sexually-oriented posters, photography, cartoons, drawings or gestures; • Physical conduct including assault, unwanted touching, intentionally blocking normal movement or interfering with work because of sex, race or any other protected basis;.

Cont’d. Threats and demands to submit to sexual requests as a condition of continued employment, or to avoid some other loss and offers of employment benefits in return for sexual favors; If you feel you have been sexually harassed by an employee or parent, please report the incident to the owner and/or director as soon as possible. You will also need to fill out an “Incident Report” to be filed in your permanent employee file. I will discuss the matter with the person in question and corrective action will be taken. Do not allow an inappropriate situation to continue by not reporting it, regardless of who is creating the situation..

Gross Misconduct. Some offenses are so serious that they can result in termination without previous warnings. The following examples are listed for the guidance of all. This list is not intended to be a comprehensive list of all prohibited activity. The following actions may result in immediate termination: • Inappropriate behavior toward parents. (All staff is always expected to be professional and courteous. If a parent is rude to you, please allow your director to handle the situation) • Neglect or physical abuse of a child • Withholding of food, nap, or other comfort from a child • Failure to report to work three consecutive workdays without proper notification..

Gross misconduct Cont’d. • Falsification of center records (i.e. employment application, time clock, and your records) • Working under the influence of alcohol or illegal drugs • Smoking in prohibited Areas • Conviction of a felony for any offense committed while employed by the center. • Fighting, threatening violence or boisterous or disruptive activity in the workplace • Leaving a child unattended (inside or outside) • Allowing a child to leave the center with an unauthorized person. • Sleeping while supervising children • Habitual absenteeism or tardiness without notice or unauthorized absences from workstation during the workday. • Sexual or other unlawful or unwelcome harassment • Negligence or improper conduct leading to damage of employer-owned or customer-owned property. • Insubordination that shows gross disrespect such as threatening, profanity, or yelling at the Directors. • Unauthorized use of telephones, mail system, or other employer-owned equipment (No cell phones allowed in the center during work hours!) • Possession, distribution, sale, transfer, or use of alcohol or illegal drugs in the workplace, while on duty, or while operating employer-owned vehicles or equipment • Unsatisfactory performance or conduct • Sharing confidential information about the center or any of its employees • Promoting and sharing rumors or negative information about New Beginnings Learning Center creating the situation..

[image]. Workplace Guidelines. A logo for a learning center Description automatically generated.

No Cell Phones. Cell phone use during work hours is strictly prohibited by signing the employee handbook agreement. You understand that you will be terminated if caught using a cell phone regardless of if you are checking time, checking missed calls, texts or just checking. Please leave your phone in your car and if someone needs to reach you in an emergency then they can call the center. There are no exceptions..

Personal Appearance. Dress, grooming and personal cleanliness standards contribute to the morale of all employees and affect the image NBLC presents to parents and their children, visitors, and guests. Our philosophy is to provide a culture that allows staff to dress in a style which presents a neat, business-like appearance and that promotes confidence and professionalism to the public. We expect you to accept the responsibility of dressing appropriately for your position or situation. With that in mind, the following dress code will always be implemented and enforced. All employees should wear appropriate tops, blue jeans, and comfortable shoes, such as: tennis shoes. Jewelry should be conservative..

Personal Appearance cont’d. Long chain necklaces or pendants should not be worn as they can present a safety hazard to small children. Earrings should also be small, conservative, and secure, to prevent children from grabbing and pulling loose. Shoes must always be neat and in good repair. Tennis shoes or flats are best. Since you are expected to engage the children in activities on the playground the shoes should be appropriate for the situation. Open toe or open heel shoes are not recommended for safety reasons. (No Flip-Flops) Clothing should always be clean and in good repair. You are hired to work with children and being down on the floor frequently is part of the job responsibility. Clothing must be appropriate to engage children in all types of activities throughout the day. Jeans, shorts, or Capri’s are allowed: however, they must fit loosely with no holes or lavish accessories. Shorts should be at or below the knees. Use a conservative outlook when deciding upon apparel. (All employees must wear their NBLC vest every day and more can be purchased upon hire.).

Attendance & Punctuality. Hours of Work You are expected to be on time and work your scheduled hours. You are expected to go to work as soon as you clock in. Your working hours have been scheduled so that you will have ample time, either before or after work, to make doctor visits, pay bills, shopping, etc. Pleases do so on your own time. Note: There may be times you may be asked to leave early or stay late, depending on the number of children. Overtime/Clock In and Out Overtime is paid to non-exempt employees for all hours worked in excess of 40 hours per Monday through Friday work week. Overtime pay is one and one-half times your regular hourly rate of pay and must be authorized by Director. It is the Employees responsibility to clock in and out properly. Any failure to clock in or out properly may result in a delay in payment of wages due. Employees can clock in as early as 5 mins before the start of the shift. Any clock in time more than 5 mins can be classified as timecard fraud..

Professional Demeanor. Demeanor involves your manner and your non-verbal tone and gestures. At New Beginnings Learning Center every teacher must be conscious of their emotional undertone that they are exuding. Four Characteristics to Maintaining Professional Demeanor: • Pleasant Smile Gentle Approach Friendly Greeting/Conversation Maintaining Professionalism.

[image]. Pay. A logo for a learning center Description automatically generated.

Pay Period. Wages are processed on a biweekly basis. You will receive a payslip showing how the total amount of your pay has been calculated. It will also show the deductions that have been made and the reasons for them, for example, tax and agreed deductions. Any pay queries that you may have should be raised with management. Your pay is to be considered confidential and should not be discussed with other employees..

Raises. Based off performance evaluations, attendance, and trainings. Tier 1 – Poor evaluations, attendance, and trainings. $.25 Tier 2 - Fair evaluations, attendance, and trainings. $.50 Tier 3 – Good evaluations, attendance, and trainings. $.75 Tier 4 – Excellent evaluations, attendance, and trainings. $1.00 Exceptional evaluations, attendance, and trainings will be considered for additional compensation from the Director..

[image]. Time away from work. A logo for a learning center Description automatically generated.

PTO. All paid time off is Accrued up to 7 days per year. Which is 1.54 hours a check for full time employees. Salary employees do not accumulate PTO. Please meet with your Director for time off. Any employee over 3 years will be switch to salary based on your total earned from the previous year. Sick/Stress Time Sick/stress time provides employees with time off due to illness or for stress. Full time hourly employees are eligible to accrue 3 days (24 hrs) per calendar year. Employees must submit a physician’s note for excused sick time..

Holidays. NBLC grants holiday time off to all full-time employees only. Full time consists of 35 hours per week or 70 hours bi-weekly. If a holiday falls in the pay period that you did not exceed full time hours you will not be paid. You must work the day before and the day after the holiday in order to get paid as well. You can use your PTO as you please but a call out will result in you not being paid for the holiday. Paid Vacation You must be working for at least 6 months to be paid for vacation time. This year is the July 29th – Aug 2nd. This vacation is paid for employees over 6 months of tenure. December’s vacation is unpaid unless you have the PTO to cover the time off. Exceptions will be made by the owner based on tenure..

Leave of Absence. Any employee, salary or hourly, who is out more than two weeks is considered a leave of absence. You will need to see your director to fill out a leave of absence form. A doctor’s note with time out and time to return is required. Pay will continue for salary employees for up to two weeks. Completing the leave of absence form protects your job until your return. Note Foreseeable absences must be requested at least 14 days in advance in the QuickBooks app. Requests for leave must be made in the QuickBooks app. Request will be evaluated based on several factors, including anticipated workload requirements, staffing considerations, and hardship to New Beginnings Learning Center operations during the proposed period of absence. All requests must be approved. Requests that cannot be accommodated may be denied or put off. Completing a request form does not guarantee time off. Absences due to illness, children’s illness, or family emergencies must be called in AT LEAST two hours before employee is scheduled to work. Even sooner if possible!.

[image]. Guidance Procedures. A logo for a learning center Description automatically generated.

Guidance. We believe in a positive approach in child guidance. We will use strategies such as redirecting a child, should a problem occur. This may include letting the child sit with a staff member to discuss the situation, talk about feelings, and engage the child in problem solving, quiet time to calm the child, perhaps read or work on a puzzle, until the child is ready to rejoin the group. We believe the parents are particularly important partners in child guidance. As such, parents will be informed of any problems that persist, or problems that we are unable to resolve. If the situation cannot be resolved and all attempts to correct the problem have exhausted, the parent may be asked to withdraw their child from the program..

Mandated Reporting of Suspected Child Abuse and/or Neglect.

Causes for reporting. Causes for reporting suspected child abuse or neglect include, but are not limited to: ● Unusual bruising, marks, or cuts on the child’s body ● Severe verbal reprimands ● Improper clothing relating to size, cleanliness, season ● Transporting a child without appropriate child restraints (e.g. car seats, seat belts, etc.) ● Dropping off or picking up a child while under the influence of illegal drugs or alcohol ● Not providing appropriate meals including a drink for your child ● Leaving a child unattended for any amount of time ● Failure to attend to the special needs of a disabled child ● Sending a sick child to school over medicated to hide symptoms, which would typically require the child to be kept at home until symptoms subside. ● Children who exhibit behavior consistent with an abusive situation.

Sick Child. A child will be sent home if they are vomiting, have diarrhea, or a fever of 100 degrees or more. No child in the contagious state of a communicable disease will be accepted for childcare. Symptoms of communicable disease include, but are not limited to: • Fever of 100 degrees or higher • Diarrhea • Vomiting • Eye Discharge/ Pink Eye • Head Lice or Nits • Chicken Pox • Rosella/Measles • Mumps.

Child’s Medication. Sufficient amount of staff will be trained for the purpose of administering medication. Medications no longer being administered will be sent home or disposed of within 10 days. Outdate/expired medication will not be administered to children. All medication will be kept in a secure locked container that prevents access to children. Prescribed medications must be in the original container and must be labeled with the child’s first and last name, date prescription was filled, medication’s name, expiration date, dosage amount, time/times to be given, storage, and disposal instructions. Non-Prescription medications, parents must sign a written authorization form, which will expire or be renewed after 10 working days..

Accident & Emergencies. Minor accidents include but not limited to bumps, scrapes, cuts, minor burns, bruises, insect bites, and/or any allergenic reaction or ingested, will be reported immediately to the parent in our Procare App. Once submitted, it will be printed out for the teacher and manager to sign then filed in our Incident Binder at the end of the day. If a child is lost, injury severely, or has an allergenic reaction we will call 911, and then parents or emergency contacts will be called and told of the situation. The director or Manager will accompany the child until the paramedics, parents or emergency contacts are present. Incident reports are to be written for every incident regardless of severity..

Allergy Plan. Require parents to provide up-to-date health records to include known allergies. Parent must provide a food allergy care plan for children with food allergies signed by physician. All staff will receive training for the prevention, recognition, and treatment of allergic reactions to food. All staff will receive training on the administration of epinephrine auto-injectors. Epinephrine auto-injectors will be stored at our child care facilities. Emergency services be contacted immediately whenever epinephrine has been administered. Parent/guardian will be notified of possible allergic reaction. All child’s food allergies are posted in each classroom and in the food preparation area..

Drop Off. When a child is dropped off at the Center, please do the following: • Greet the family upon their arrival. • Ensure child is signed in on Procare • For families who receive Childcare assistance, remind the parent to clock in properly. • Each day a basic health check should be conducted on each child upon arrival, noting any fever, bumps, bruises, burns, and other signs and symptoms of ill health. Questions and comments about anything noted should be addressed to the parent or child in a non-threatening way. Any questionable marks or responses should be documented in writing and submitted to the Director. • Obtain information that will help you care for the child; e.g., ‘When is the last time he had a bottle?’ ‘How did she sleep last night?’ ‘Did you have fun with whatever activity you planned yesterday?’ • Help the child say goodbye and get the child involved in an activity. • Be sure to mark down that the child has attended that day and make notes for the afternoon teacher about the child if needed..

Pick Up. When a child is picked up at the Center, please do the following: • Greet the family upon their arrival. • If you are unsure of the identity of the person who has arrived to pick up the child(ren), check the adult’s identification card against the pick up list, even if the child seems to know the adult. Only those individuals formally authorized in writing by the parent/guardian are permitted to take a child from the Center. This is further discussed below. • Ensure child is signed out on Procare • Tell the family about something good that happened. Discuss challenges, but don’t make it a habit of making the family feel bad about the child’s behavior. • Make sure the family has all papers, projects, notes, etc. that are intended to go home with the child. • Say goodbye..

Pick Up Permission List. Each child has a Pickup Permission list on file (located in Director’s office) where the parent(s) have given express written authorization and consent for individuals on the list to pick up the child. Unsigned changes to the permission list or changes submitted verbally, via telephone, or any other method of communication other than a signed change to the document will not be considered valid, and the child will not be released to any individual who has been added in any of those ways. All changes must be authorized by the Director or Assistant Director and must be made in person, and the parent must sign and date the form to reflect the current list. Under no circumstances is a child to leave the center with someone who is not on the permission list. Employees who release a child to a person who is not on the pickup list will be subject to immediate termination..

Field Trips. New Beginnings Learning Center offers a variety of experiences both at and away from the center. Field trips are a creative way to enrich a theme and expand the learning environment. The Director and/or Assistant Director must approve all field trips. Field trips outside the Richmond city limits and/or longer than two hours require a parent to complete a “Field Trip Permission Form.” These forms can be obtained from the Director and/or Assistant Director. Parents must be notified at least one week before the planned field trip..

Rules Related to Transportation. Children are not allowed to sit in the front seat under any circumstances. Children under the age of six riding in a car or passenger van must be properly buckled in a federally approved car seat or booster seat. Older children and adults must be properly buckled in a seat belt. Doors should remain locked when the vehicle is moving. Smoking and the use of smokeless tobacco products is forbidden when transporting children. Children shall enter and leave the vehicle curbside unless the vehicle is in a protected area or driveway. Parents will not be able to get their children directly off the van. They will need to come into the building and sign the child out before we release them. Head counts shall be taken before leaving the center, after entering the vehicle, during a field trip, after taking children to the restroom, after returning to the vehicle, and upon returning to the center. Before any field trip we will give at least a two weeks’ notice to parents about the trip. All communications will be done through the Procare app about the trip..

Afterschool Transportation. Children will be brought directly to the center from their school by the daycare van. Parents will call when their child will not be attending afterschool, so the staff will not expect him/her. Transportation will not be provided during full days, school vacations or snow days. During school days a head count will be taken on who is on the van and what time. When they are brought to the center another head count will be performed to ensure everyone has exited the van and the time they exited. The van driver will remain in the van always while children are present. If a child arrives in the morning after the bus run the parent will have to drop their child off themselves. We will not provide care during the day if school is open. Parents are responsible for picking up their children NO LATER THAN 5:30pm..

Food Policies. Each child will be feed according to his or her own schedule. Breast milk will be labeled and refrigerated as soon as possible. Breast milk cannot be reheated and should never be heated in the microwave (put under warm running water to heat). The center provides formula for those infants who take: Gentle Ease. Teachers should wash their hands prior to preparing any food items and must wear gloves while preparing bottles. We do not add cereal to formula in a bottle. Each infant will be held while being feed. We will introduce cereal and baby food at the age of 4/ 6 months after being first introduced to a child by the parents. Food should be introduced at the rate of one new food per week. We will not give infants whole milk until they are 12 months of age. Children are not allowed to bring food in and not allowed to carry sippy cups or bottles while playing. Any left-over milk or formula will be discarded. Children will be given juice in a cup, at no times should they be given juice from a bottle. Note AGAIN, gloves MUST always be worn when handling food!!.

Universal Precautions in the Child Care Setting. WHAT ARE THEY? 'Universal Precautions' is the term for infection control measures all health care workers and childcare providers should follow to protect themselves from infectious disease. WHAT DO THEY CONSIST OF? The Occupational Safety and Health Administration (OSHA) requires workers who might come into contact with blood and other body fluids (such as stool, urine, vomit, draining wounds) to practice the following: Hand washing after diapering or toileting children after handling bodily fluids of any kind before and after giving first aid (such as cleaning cuts and scratches or bloody noses) after cleaning up spills or objects contaminated with body fluids after taking off your disposable gloves.

We care. At New Beginnings Learning Center, we are committed to serving our customers with excellence and treating our employees with high esteem because you are indeed important to us. We look to your support in implementing these policies. We hope that everyone feels comfortable, and always have an awesome time while performing their jobs..

[image]. Thank you for joining the team!. A logo for a learning center Description automatically generated.