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Chapter 6: Goals and Objectives. A group of people sitting around a table looking at papers Description automatically generated with low confidence.

01. O U R T E A M C R E W. Pauline Asuncion Tourism Infrastructure and Enterprise Zone Authority (TIEZA).

CHAPTER 6: GOALS AND OBJECTIVES. TOPIC 1 The Nature of Goals and Objectives.

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Goals and objectives are a critical component of management, both in terms of planning and in terms of the larger planning-organizing leading-controlling (P-O L-C) framework.

Goals. are outcome statements that define what an organization is trying to accomplish, both programmatically and organizationally..

Goal 2. Goal 1. Goal 3. A picture containing umbrella accessory balloon aircraft Description automatically generated.

Objectives. are very precise, time-based, measurable actions that support the completion of a goal..

Increase customer retention annually by 80-90%. Invest more in marketing programs by the end of the quarter. Increasing the quality and lowering the prices by the end of the year. Invest in research and development in the next quarter. Do a Product Innovation by end of the year. OBJECTIVES.

1. 2. 3. 4. GOALS. OBJECTIVES. General / broad. What are you going to achieve?.

Measures. are the actual metrics used to gauge performance on objectives.

“What gets measured gets done”. 16.

Without measurement, you cannot tell where you have been, where you are now, or if you are heading in the direction you are intending to go..

P. PLANNING. • Vision & Mission • Strategizing • Goals & Objectives.

19. Mission – What we do Vision – What we aspire to be Goas - What we want to achieve Strategies – How we accomplish our goals Measures – Indicators of our progress.

Mission Vision Goals and Objectives Digital E Learning Six Sigma 6 Lean Manufacturing 7QC tools Project Management Statistics.

Measurement Approaches / Performance Management. 02. From Management by Objectives to the Balanced Scorecard.

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The principle behind MBO is to create empowered employees who have clarity of the roles and responsibilities expected from them, understand their objectives to be achieved and thus help in the achievement of the organization as well as personal goals..

1. Management by Objectives Process. Process 1 Arranging organizational goals.

MBO. Advantages. 01. Clarity of Goals. 02. Concept of SMART goals ( S pecific, M easurable, A ttainable, R ealistic and T imebound).

As MBO is focused on goals and targets, it often ignores other parts of a company, such as the culture of conduct, a healthy work ethos (the heart of why we work), and areas for involvement and contribution ..

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The Balanced Scorecard. As a structure, the Balanced Scorecard breaks broad goals down successively into objectives, measures, and tactical activities..

01. THE NATURE OF GOALS AND OBJECTIVES.

TinyPPT. 1. Goals are outcome statements, while objectives are very precise, time-based, and measurable actions that support the completion of goals..

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