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KEY RESULT AREA -WORKSHOP. K. R. MUKAND. A.

PROGRAM OBJECTIVE. WHAT ARE KRAs/KPIs? HOW DO WE SET KRAs? WHY IS IT IMPORTANT TO HAVE KRAs? WHEN DO WE SET AND REVIEW KRAs?.

PROGRAM OBJECTIVE. WHAT ARE KRAs/KPIs? HOW DO WE SET KRAS? WHY IS IT IMPORTANT TO HAVE KRAS? WHEN DO WE SET AND REVIEW KRAS?.

KRA stands for KEY RESULT AREA. It defines the job responsibility of a person.

Job description explains the tasks, duties, function and responsibilities of a position..

Example : JD for each sales manager may be same but KRA will be different for each of them as they handle different market.

7. KRAs are the results people seek whereas activities describe how people spend their time.

KPI stands for KEY PERFORMANCE INDICATORS. It is a quantifiable measure of performance over time for a specific objective.

9. DIFFERENCE BETWEEN KRA & KPI. COMPARISON KRA KPI Meaning KRA is set of expectations that are defined at the beginning of the year to the employee KPIs monitors the performance of those defined expectations What is it ? It is strategic priority to the business / department It is metric Nature Qualitative Quantitative Use Outlines the scope of the job Evaluates the success towards each goals.

PROGRAM OBJECTIVE. WHAT ARE KRAS? HOW DO WE SET KRAs? WHY IS IT IMPORTANT TO HAVE KRAs? WHEN DO WE SET AND REVIEW KRAs?.

WHY IS IT IMPORTANT TO HAVE KRA ?. GIVES FOCUS / CLARITY.

PROGRAM OBJECTIVE. WHAT ARE GOALS/KRAS? HOW DO WE SET GOALS/KRAS? WHY IS IT IMPORTANT TO HAVE GOALS/KRAS? WHEN DO WE SET AND REVIEW GOALS/KRAS?.

GOAL SETTING PROCESS. PROCESS. Strategy Map. Organisation strategic Plan is defined –(3-5 years).

14. HOW DO WE SET SMART GOALS/KRAS?. arqvynw.

LET’S UNDERSTAND WHAT IS A SMART GOAL. S pecific- The statement describing the desired result must be clear and concise..

SMART GOAL EXAMPLE- 1. I AM GOING TO LOOSE 10 KGS WEIGHT IN NEXT SIX MONTHS.

SMART GOAL EXAMPLE- 2. I WANT TO OWN A 2BHK APARTMENT NEAR MARINE LINES IN NEXT FIVE YEARS.

01. 02. 03. 04. 05. Step. Step. Step. Step. WHAT SHOULD BE THE WEIGHTAGE GIVEN FOR EACH KRA ?.

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1. Out of the below, which one represents SMART goal for a finance team ?.

1. Out of the below, which one represents SMART goal for a finance team ?.

2. KPI is used to measure KRA ?. MUKAND. a. True.

2. KPI is used to measure KRA ?. MUKAND. a. True.

3. Does the KRA mentioned for IT team, fall under SMART component : Solutions to the JDE users ?.

3. Does the KRA mentioned, fall under SMART component : Solutions to the JDE users ?.

4. Which of the following best describes KEY RESULT AREA ?.

4. Which of the following best describes KEY RESULT AREA ?.

ACTIVITY : 1 KRA CASE STUDY. Instructions : Every table has one sample KRA worksheet Each team to go through the sample KRA and fill the corrected SMART KRA against each sample KRA Sample KRA distributed are for : IT, Accounts, Marketing, Admin, Finance & Fabrication Each team to discuss and present, what is wrong and what is the corrected SMART KRA & targets.

RATING CRITERIA-EXAMPLE. MUKAND. RATING CRITERIA 1 NEED IMPROVEMENT 2 MEET EXPECTATION 3 EXCEED EXPECTATION 4 FAR EXCEED EXPECTATION.

30. EXAMPLE – APPRAISAL FORM (KRA WEIGHTAGE ). KRA ANNUAL TARGET(KPI) DESCRIPTION(HOW WILL YOU ACHIEVE THE GOAL) MID TERM TARGET MID TERM ACIEVEMENT STATUS TOTAL WEIGHTAGE-KRA To Add at least 20 new customers, to the customer base of steel plant No. of customers to be added Identifying a customer pipeline of at least 50 customers by sharing proposal, followed by regular customer check 10 customers to be added by Mid term ( To be added at the end of mid term) 25%.

EXAMPLE – APPRAISAL SHEET FINAL. KRA ANNUAL TARGET(KPI) DESCRIPTION(HOW WILL YOU ACHIEVE THE GOAL) MID TERM TARGET MID TERM ACIEVEMENT STATUS TOTAL WEIGHTAGE-KRA To Add at least 20 new customers, to the customer base of steel plant No. of customers added Identifying a customer pipeline of at least 50 customers by sharing proposal, followed by regular customer check 10 customers to be added by Mid term 25%.

EXAMPLE – APPRAISAL SHEET FINAL. KRA ANNUAL TARGET(KPI) DESCRIPTION(HOW WILL YOU ACHIEVE THE GOAL) MID TERM TARGET MID TERM ACIEVEMENT STATUS TOTAL WEIGHTAGE-KRA To Add at least 20 new customers, to the customer base of steel plant No. of customers added Identifying a customer pipeline of at least 50 customers by sharing proposal, followed by regular customer check 10 customers to be added by Mid term 25%.

PROGRAM OBJECTIVE. WHAT ARE KRAS? HOW DO WE SET KRAS? WHY IS IT IMPORTANT TO HAVE KRAS? WHEN DO WE SET AND REVIEW KRAS?.

March SEP – OCT April Apr - May. Goal setting is done by March end for new financial year.

UPCOMING KRA GOAL SETTING. Will be done for the entire year at the beginning of the year Divided into milestones along with specific time frames 100% linkages of individual Scorecard to organisation scorecard No fresh goals to be set during the year (unless there is change in the role ).

POINTS TO BE KEPT IN MIND. Key JOB SPECIFIC KRA’S to be identified (Min 3-Max 7) KRAs to have an element of ORGANISATIONAL IMPACT Managers with more than 3 direct reports has to have PEOPLE MANAGEMENT KRA DEVELOPMENTAL KRAS to be mandatory for all levels.

TOTAL KRAS TO BE SET AS PER THE EMPLOYEE GRADE. Employee Level KRA / KPI N-1 / HODs 6-8 Middle Management 4-7 Jr. Management 3-6.

38. ACTIVITY : 1 DEPARTMENT WISE KRA AT MUKAND. INSTRUCTIONS : Take 1 blank copy of KRA form A. Try to fill the Form A . After you fill choose a partner, who is from other department and exchange your sheet/ form . Every participant to evaluate their partner’s sheet . 3 teams can present the KRAs, that they have written . Also, mention where did you go wrong.

39. LET’S RECAP. Refresh with solid fill. Play with solid fill.

STEPS AHEAD. 40. atqvxnw. Train & Cascade It Further To Your Team Down The Line KRA for the next 6 months should be set by 31 st Oct, 2022.

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