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Uploaded: 2023-04-25
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Description: abstract. CHONG HUA HOSPITAL ii Viiiiiiii iiiiü iüiiiiiii— iiäii iiiiiiii ii Yiiiiüi iiääiüii.

SINCE 1909 Mitta. abstract. CHONG HUA HOSPITAL ii Viiiiiiii iiiiü iüiiiiiii— iiäii iiiiiiii ii Yiiiiüi iiääiüii. 

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CHONG HUA HOSPITAL
ii Viiiiiiii iiiiü iüiiiiiii— iiäii iiiiiiii
ii Yiiiiüi iiääiüii

SINCE 1909. ISO 9001:2015 QUALITY MANAGEMENT SYSTEM. 

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ORIENTATION OUTLINE. Part One: ISO 9001:2015 Quality Management System - Requirements. 

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Part One:  ISO 9001:2015 Quality Management System - Requirements

Part Two:  ISO 9001:2015  Certification Process

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REVALIDA INSTRUCTIONS. Participants will be provided with test paper containing twenty (20) questions .. 

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Participants will be provided with test paper containing  twenty (20) questions .

Participants are tasked to answer all 20 questions by the end of this awareness orientation.

A nswers to the questions will be mentioned or discussed by the speaker at any point of the awareness orientation therefore  attentive listening   is essential  to complete this workshop.

Answered test papers will be collected by the speaker at the end of the awareness activity which also signifies the end of this workshop.

Submission of  completely answered test paper will serve as attendance  to this awareness orientation.

Participant who fail to submit on time will be considered as absent and will be required to re-attend on the next available orientation schedule.

Part One: ISO 9001:2015 QUALITY MANAGEMENT SYSTEM – REQUIREMENTS. 

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Part One: ISO 9001:2015 QUALITY MANAGEMENT SYSTEM – REQUIREMENTS

OBJECTIVE to recognize the benefits of implementing ISO 9001:2015 to understand the ISO 9001:2015 QMS requirements and how these are integrated and applied in the organization’s own management system. 

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OBJECTIVE to recognize the benefits of implementing ISO 9001:2015  to understand the ISO 9001:2015 QMS requirements and how these are integrated and applied in the organization’s own management system

0. ISO or International Organization for Standardization is an independent, non-governmental international organization with a membership of and a Central 167 national standards bodies Secretariat in Geneva, Switzerland .. 

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ISO or  International Organization for Standardization   is an independent, non-governmental international organization with a membership of  and a Central 167  national standards bodies   Secretariat in  Geneva, Switzerland .

International Standards  provide solutions to global challenges.

There are  24,629  International Standards.

9001. International Standard that specifies requirements for a quality management system or QMS .. 

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International Standard that specifies requirements for a quality management system or QMS .

defines how  an organization can meet the  requirements for products and services

suitable for organizations of all types, sizes and sectors

9001. QUALITY MANAGEMENT P RINCIPLES 7. Customer Focus 1. 

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9001. WHAT BENEFITS WILL IT BRING TO US?. ORGANIZATION. 

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Solution to problem areas Quality process improvement Compliance with ISO and government requirements Prestige of getting the certification Stability and sustainability

Increased customer satisfaction Assurance of quality products and services Enhanced dependability on company products and services Compliance with ISO and government requirements

Motivated  through better communication and readily available  information Increased  productivity and  efficiency Reduced conflict in the delegation of work assignment Enhanced  teamwork

Annex SL. 9001. High-Level Structure (HLS). Scope Clause 1. 

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ISO 14001 Environmental Management System

ISO 27001 Information Security Management System

ISO 45001 Occupational Health and Safety Management System

PDCA CYCLE. PLAN. DO. CHECK. ACT. Clause 4 Context of the Organization. 

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CHONG HUA HOSPITAL ii Eiiüii iiiii iiiiiiiiiii. QMS PROCESS MAP. 

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CHONG HUA HOSPITAL
ii Eiiüii
iiiii iiiiiiiiiii

PLANNING AND
OBJECTIVES
MEDICATION
MANAGEMENT
NUTRITION CARE
SOCIAL SUPPORT
QMS
REVIEW
REGULATORY
MANAGEMENT
INFECTION CONTROL
MEDICAL STAFF
MANAGEMENT
RECRUITMENT
TRAINING PROGRAM
MANAGEMENT
SYSTEM AUDIT PROGRAM
MANAGEMENT
CHANGE MANAGEMENT
EMERGENCY
OUTPATIENT AND
DIAGNOSTIC
DIRECT TO ROOM
SUPPLIES AND
INVENTORY
MANAGEMENT
PROCUREMENT
IT MANAGEMENT
INCIDENT REPORTING AND
MANAGEMENT
RISK MANAGEMENT
INTERNAL AND
EXTERNAL
COMMUNICATION
PATIENT CARE
DISCHARGE
BILLING
PREVENTIVE
MAINTENANCE AND
CALIBRATION
DOCUMENT CONTROL
RECORDS CONTROL
CUSTOMER
FEEDBACK AND
SATISFACTION

STANDARD. ISO 9001:2015 Quality management systems – Requirements with corresponding QMS Process. 

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ISO 9001:2015 Quality management systems – Requirements with corresponding QMS Process

CONTEXT OF THE ORGANIZATION. abstract. 4.0. Issues Customer Process. 

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4.1  Understanding the organization and its context

4.2  Understanding the needs and expectations of interested parties

4.3  Determining the scope of the quality management system

4.4  Quality management system and its processes

4.1 Understanding the organization and its context. 

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shall  determine  external and internal issues  that are relevant to its  purpose and  its strategic direction and that affect its ability to achieve the intended result(s) of its  quality  management system shall  monitor and review  information about these external and internal  issues

4.1  Understanding the organization and its  context

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