PowerPoint Presentation

Audio Recording 28 Apr 2022, 8:31:16 PM. Zayed University College of Technological Innovation INS 260 – Management Information systems Group Project.

Audio Recording 28 Apr 2022, 8:31:39 PM. W e selected etisalat, a UAE governmental organization, and it’s alarge telecommunication company..

Audio Recording 28 Apr 2022, 8:33:06 PM. Etisalat is the company we've picked. Etisalat is the largest telecommunications company in the Gulf Cooperation Council (GCC). Etisalat, based in Abu Dhabi, serves approximately 300,000 companies and government institutions in the UAE. Etisalat offers internet services as a product..

Audio Recording 28 Apr 2022, 9:52:11 PM. TPS (Transaction Processing System) is a type of information system that collects, stores, modifies, and restores information transactions for a company. Corporate Billing & Customer Management is the main purpose used by Etisalat's Trading days, Accounting department, Marketing company, and IT department (CBCM). CBCM is a collection of self-serving apps or units that work together to give sophisticated capabilities for service administration, customer management, invoicing, marketing and order processing, and resource management. Administration (ADM), Product and Services Management (PSM), Customer Management System (CMS), and other modules make up the CBCM suite..

Audio Recording 28 Apr 2022, 9:55:42 PM. CBCM has created a wonderful data operating system for Etisalat. The process of connecting all sectors so that they can somehow collaborate on a common program was started, and the concept of e-Business was born. When connecting with customers, Etisalat employs use both B2B and B2C strategies. CBCM connects with other businesses, such as banks, to acquire information on the payment that customers make to their invoices through all the banks, for commercial operations such as those between a firm, a financial institution, and a retail..

Audio Recording 28 Apr 2022, 9:20:19 PM. B2C (Business to Customer) refers to the acts of businesses that supply goods or services to end users. The most of Etisalat's efforts are focused on assisting customers that require more staff at Etisalat business districts. To provide improved customer support, all Etisalat workers that interact with customers must have access to CBCM. The CBCM program was established to guarantee that all of the TPS elements stated above are implemented in order to guarantee that Etisalat consumers' requests and products are processed reliably and accurately..

Audio Recording 28 Apr 2022, 8:36:02 PM. Etisalat uses high-quality multimedia content to help Emirati companies collaborate virtually. Etisalat joins with Windows to safeguard UAE's digital boundaries The alliance will bring combine Etisalat’s local area network transparency with Microsoft’s worldwide advanced attack feeds, focusing on detecting specific cybercrime and actors important to the UAE..

Audio Recording 28 Apr 2022, 10:00:48 PM. In the United Arab Emirates, Etisalat has unveiled a suite of collaboration alternatives. In the UAE, Etisalat has released a massive portfolio of collaborative options for businesses, bringing greater value to customers who want to interact and collaborate in natural time. Etisalat's Cloud-Talk Meeting, Avaya Spaces, Cisco WebEx, Microsoft Teams, and Zoom are now available as communication alternatives for companies..

Audio Recording 28 Apr 2022, 8:42:39 PM. Etisalat.

Audio Recording 28 Apr 2022, 10:03:47 PM. IJJI. Etisalat can boost its customer base by concentrating on the middle income, Affordability is typically a major concern for middle-class clients, and lower-cost leadership is the best way to address their needs. In most places, this accounts for the largest share of the total customer marketing process..

Audio Recording 28 Apr 2022, 9:06:53 PM. Businesses such as Etisalat and Du offer client service to assist their businesses. Whenever a firm picks a software, it's critical to consider the organization's histories as well as the issues it will confront..

Audio Recording 28 Apr 2022, 8:57:20 PM. Define cloud computing and explain how it can help your business save costs. Cloud computing is the use of computer services through the Internet (“which is the cloud") in order to provide quicker development, more flexible resources..

Audio Recording 28 Apr 2022, 9:05:44 PM. Would you prefer public or private cloud computing, and why?.

Audio Recording 28 Apr 2022, 10:05:40 PM. Describe five to ten smart and AI technologies used in different applications of industry, energy, water, environment, community, transportation, commerce, communication, education, healthcare, and so on. Explain how your business can use each technology to increase efficiency or improve the working environment..

Audio Recording 28 Apr 2022, 9:16:30 PM. A robot with a face.

Audio Recording 28 Apr 2022, 10:07:36 PM. Biometrics, Deep learning would be used to educate a network and a gpu on massive quantities of data. By detecting threat, it assists in boosting safe operation. Newsbots , providing translations for thousands of foreign languages for its greatly increased worldwide internet viewers , removing the necessity of new translators in the procedure..

Audio Recording 28 Apr 2022, 9:15:36 PM. Decision management, it assists in the creating of fast choices, and it risk manages to avoid any type of risks that are possible , and intelligent systems. Virtual agents, virtual agents are a replacement for employyes , a easier way to reach to the company, it can help etisalat as a customer service. Communicate with costumers and help with their inquiries faster..

Audio Recording 28 Apr 2022, 9:14:07 PM. GPS technology, can offer precise, quick, and complete data to the user in order to ensure safety. For example all etisalat clients have the GPS on with their serveses , so its trackable in case its lost. AI in marketing, With the use of data gathering, pattern matching, and other tools, etisalat can provide extremely customized and unique advertisements..

T hank you.