PowerPoint Presentation

[Audio] Hello and Welcome to Post PNG Limited. This short presentation will give you a general insight of Post PNG Limited. You will learn about Post PNG’s History, when it was established the changes that happened along the way and where it is now as an organization and what it will be in the future. You also get to know the senior management team and the roles and functions of the different departments within the two main functions of the organization..

[Audio] Prior to the establishment of Post PNG Limited, the postal service division operated under the umbrella of the former post and telecommunications corporation (PTC). The PNG National Government initiated the creation of PTC in 1982. For years, the postal service division functioned as a part of this larger entity. However, in 1996, a significant change occurred as the postal service division separated from PTC, emerging as an independent entity known as Post PNG Limited. This separation was facilitated by the Postal Company's Act of 1996, a legislation introduced to formalize the transition. Post PNG Limited, now operating autonomously, is under the ownership of the Government of Papua New Guinea. Its headquarters are situated in Konedobu, Port Moresby, specifically in the National Capital District. At the helm of the organization is a Board of Directors, consisting of six members, including the Chief Executive Officer (CEO). This board serves as the governing body responsible for formulating policies that shape the company's operations and future direction. Thus, Post PNG Limited, born out of the postal service division's separation from PTC and guided by a Board of Directors, operates as an independent entity, serving the postal needs of Papua New Guinea under the ownership and supervision of the government..

[Audio] With a wide-ranging network and an array of services, Post PNG Limited is committed to delivering efficient, reliable, and innovative solutions to meet the diverse needs of our customers. Our expansive network consists of 44 Official Post Offices situated strategically across the country. These offices serve as accessible hubs where customers can access a comprehensive range of postal services, including mail sending and receiving, package delivery, money transfers, and more. In addition to our Official Post Offices, we operate two Agency post offices through third-party agreements. These agency post offices enable us to extend our reach, offering postal services in convenient locations where our official presence may be limited. Recognizing the growing demand for courier and freight services, Post PNG Limited has established eight courier and freight centers. These centers serve as efficient logistics hubs, facilitating the transportation and timely delivery of parcels and goods both domestically and internationally. To further enhance customer convenience and accessibility to financial services, Post PNG Limited operates 12 Agency Banking Services. Through these agencies, customers can access basic banking services, such as deposits, withdrawals, and bill payments, conveniently located within our broader postal network. At the heart of our operations, we have a central Mail Exchange and Distribution Centre. This facility serves as a crucial hub for the efficient sorting, processing, and distribution of mail items, ensuring swift and accurate delivery to their intended recipients. To cater to diverse customer needs, we also operate six Post Shops, which provide a range of retail services alongside our core postal offerings. Whether it's purchasing stationery, packaging materials, or availing additional convenience services, our Post Shops are a one-stop destination. Lastly, we take pride in our Philatelic Bureau, dedicated to philately enthusiasts and collectors. Our Philatelic Bureau offers a wide variety of commemorative stamps, special edition postal products, and related collectibles, celebrating notable events, significant personalities, and the vibrant cultural heritage of Papua New Guinea. At Post PNG Limited, we remain committed to serving the postal needs of Papua New Guinea with our extensive network of official and agency post offices, courier and freight centers, agency banking services, mail exchange and distribution center, post shops, and the philatelic bureau. We strive to deliver excellence in postal services and continue to innovate to meet the evolving demands of our customers..

[Audio] As a reliable and trusted postal service provider, Post PNG Limited takes pride in its numerous accreditations and affiliations with esteemed organizations around the world. These affiliations not only demonstrate the company's commitment to upholding international standards but also ensure seamless and efficient operations within the postal industry. One of the prominent affiliations of Post PNG Limited is with the International Air Transport Association, commonly known as IATA. This association plays a vital role in the aviation industry, setting global standards for airline safety, security, efficiency, and sustainability. By being associated with IATA, Post PNG Limited gains access to valuable resources, training programs, and industry insights, allowing them to enhance their air cargo operations and ensure compliance with international regulations. Another significant affiliation is with the International Civil Aviation Organization, or ICAO. As a specialized agency of the United Nations, ICAO is responsible for regulating and standardizing international aviation practices. Post PNG Limited's association with ICAO signifies its commitment to adhering to best practices in aviation safety, navigation, and environmental protection. This affiliation ensures that the company's air cargo operations align with global aviation standards and contribute to safer and more sustainable transportation. Post PNG Limited's affiliation with the World Customs Organization (WCO) is another testament to its dedication to efficient and compliant customs procedures. WCO is an intergovernmental organization that focuses on promoting effective customs administrations worldwide. By collaborating with WCO, Post PNG Limited gains access to the latest customs regulations, best practices, and capacity-building programs. This affiliation helps ensure smooth customs clearance processes, minimizing delays and optimizing the movement of international mail and parcels. In addition to the aforementioned affiliations, Post PNG Limited is associated with the Civil Aviation Safety Authority (CASA). CASA is the regulatory body responsible for overseeing civil aviation safety in Papua New Guinea. Through this affiliation, Post PNG Limited demonstrates its commitment to maintaining the highest safety standards in its air cargo operations, ensuring the protection of both its employees and customers. Post PNG Limited is also a Registered Air Cargo Agent (RACA), a certification issued by the Papua New Guinea Civil Aviation Safety Authority. This accreditation authorizes Post PNG Limited to handle and transport air cargo securely and in compliance with applicable regulations. Being a RACA further strengthens the company's credibility and reliability as a trusted provider of air cargo services. In conclusion, Post PNG Limited's accreditations and affiliations with esteemed organizations such as the IATA, ICAO, WCO, CASA, and RACA highlight its commitment to excellence and adherence to international standards. These affiliations provide Post PNG Limited with valuable resources, training, and industry insights, enabling the company to enhance its operations, maintain safety standards, and deliver efficient postal services to its customers. Post PNG has established partnerships with various organizations to enhance its business operations and provide additional services to its customers. Some of its key partners include: 1. Western Union: Post PNG collaborates with Western Union to offer international money transfer services. This partnership allows customers to send and receive money securely and conveniently through Post PNG's network of retail Post offices. 2. Telikom/BMobile and Digicel: Post PNG engages in a business relationship with telecommunications companies like Telikom/BMobile and Digicel. This partnership involves utilizing their services and selling their products, which may include mobile phones, SIM cards, prepaid top-ups, and other related telecommunications solutions. 3. PNG Air and Air Niugini: Post PNG has partnered with PNG Air and Air Niugini to act as authorized agents for ticket sales. This means that customers can purchase flight tickets from these airlines conveniently through Post PNG's retail Post offices located nationwide. 4. PNG Power and PNG Water:.

[Audio] Post PNG Limited Vision: To strategically re-align, build capabilities, and diversify for growth. Post PNG Limited Mission: To develop and maintain high standards of postal and logistical services to meet the needs of the business community and the public. Post PNG Limited Values: 1. Integrity: Upholding honesty, transparency, and ethical behavior in all operations. 2. Mutual Respect and Collaboration: Fostering an environment of respect, teamwork, and cooperation among employees and stakeholders. 3. Performance and Service Orientation: Striving for excellence, delivering efficient services, and meeting customer expectations. 4. Innovate and Diversity: Embracing innovation, adapting to change, and promoting diversity in services and operations..

[Audio] The Senior Management Team at Post PNG Limited comprises five key positions: 1. Chief Executive Officer (CEO): Mr. Justin Worinu leads the organization, providing overall strategic direction and guidance. 2. Chief Operating Officer (COO): Mr. Ben Davies oversees the day-to-day operational activities, ensuring smooth and efficient postal services across the country. 3. Chief Financial Officer (CFO): Mr. Zuke Kot is responsible for managing the financial aspects of the organization, including budgeting, financial planning, and reporting. 4. Chief Projects Officer: Mr. Kenei Gunaru oversees the planning, implementation, and successful execution of various projects within Post PNG Limited. 5. Human Resource Manager: Ms. Maryanne Ulitaia is responsible for managing the human resources function, including recruitment, employee relations, training, and development. This structure ensures effective leadership, operational efficiency, financial management, project management, and human resource management within the organization. Together, these senior management positions play a crucial role in driving Post PNG Limited towards its goals and objectives..

[Audio] Within the Post PNG Operations function, there are several key departments that play a vital role in ensuring the smooth and efficient operation of postal services: 1. Logistics Department: This department oversees the management of the logistics network, including the transportation and delivery of mail and packages. They work to optimize routes, track shipments, and ensure timely and accurate delivery. 2. Retail Department Post Offices: The Retail Department manages and operates the network of Post Offices across the country. These Post Offices serve as accessible hubs for customers to access a wide range of postal services, including sending and receiving mail, purchasing postage stamps, and availing other retail services. 3. Philatelic Department: The Philatelic Department is responsible for the production, distribution, and management of commemorative stamps and other philatelic products. They work to celebrate notable events, cultural heritage, and important personalities through the issuance of unique collectible stamps. 4. Mail Exchange/Distribution Department: This department handles the receipt, sorting, and distribution of incoming and outgoing mail. They ensure the efficient flow of mail items within the postal network, coordinating with other postal authorities for international mail exchanges..

[Audio] In addition to the operational departments, Post PNG Limited has various support functions that provide essential services to facilitate the organization's overall functioning: 1. Finance and Administration: This department manages the financial operations of Post PNG Limited, including budgeting, accounting, financial reporting, and administrative support. 2. Strategic and Projects Department: This department focuses on strategic planning, identifying growth opportunities, and managing the implementation of key projects to enhance the services provided by Post PNG Limited. 3. Legal Services Department: The Legal Services Department handles all legal matters, ensuring compliance with regulatory requirements, managing contracts, and providing legal advice and support to the organization. 4. Human Resources Department: The Human Resources Department deals with recruitment, employee relations, training and development, performance management, and employee welfare to maintain a skilled and motivated workforce. 5. Audits and Investigations Department: This department ensures compliance with internal controls, conducts audits to assess operational efficiency, and investigates any potential discrepancies or irregularities. 6. Information Communication and Technology Department: This department takes care of the technological infrastructure and systems, including network management, software maintenance, and IT support services. 7. Pronto Software Development Department: This department focuses on the development and maintenance of the Post PNG Limited's proprietary Pronto software, which aids in the efficient management of postal operations and customer services. These departments form a cohesive structure within Post PNG Limited, working in synergy to provide seamless postal services, operational excellence, financial oversight, legal compliance, employee support, and technological advancements..