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A picture containing text, indoor, computer, working Description automatically generated.
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IMPRESSED BY EXPERIENCE.
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. Chewing on a call Hissing on a call Side talks to the customer’s hearing / laughing at a customer Not acknowledging/responding to customer’s comment/expressed concern Sarcasm/rudeness/talk down/speaking to customer in a condescending manner Inappropriate/fraudulent use of AIMS portal Unwillingness to assist.
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A person eating a salad Description automatically generated with low confidence.
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Why Should You Ideally Use Cloud Call Center Software - Aavaz.
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Do not ignore the customer. Avoid periods of silence.
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Be Empathetic. Remain polite. Call Center Operators at Work Stock Footage Video 100 Royalty free 26287292 Shutterstock.
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A picture containing text Description automatically generated.
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Close up of heart shaped pages of a book. Thank you for learning with us today.