H ow To W rite I nquiry E mails.
In this presentation, we will learn:. What is an inquiry email? Basic elements of inquiry emails.
What is an inquiry email?. The word inquiry means an act of asking for information. Emails of inquiry are ones used to ask for information . Such emails can be about : Inquiry about registration guides Inquiry about an exam grade Inquiry about a job application Inquiry about a lesson Inquiry about office hours Inquiry about a meeting.
Basic elements of an inquiry email. Subject The subject is one of the first 2 parts that directly show up to the recipient’s sight. Topic of your message = so that the recipient can have some initial clues about what to do next. - Don’t skip this part: a no-subject email can leave your reader confused - DO NOT write the whole message in the subject. Examples of a subject: Inquiry about Courses needed for Spring 2022-2023, Office Hours Inquiry, Inquiry about interview time.
2. Opening Greet – Introduce – Reference Greet: Firstly, greet your recipient using traditional salutations: – If you don’t know the recipient’s name: write Dear Sir/Dear Madam. – You can also address the whole company or department: Dear Sales Department. – If you know the recipient’s name: use Dear + courtesy titles (Mr., Ms., Mrs.) + their last name..
Introduce: kindly introduce yourself ( Who are you ? ) You should include: your name, ID number, course name, section number if you are addressing your teacher. Job title, department as well as your company’s name if you are writing a business email. name, ID, College, and program name, request number if you are following up about a request that you submitted at your school..
Reference: Thirdly, tell them where you get their contact. It could be from the reception, your teacher, an administrative assistant, a registrar .. etc. Examples: I was directed to you by my academic advisor. I obtained your contact information from the HR department. I spoke to Mr. X and he informed me that I should contact you ..
3. Body Why: Why are you writing this email? What is your purpose? How can they be of help? What: What kind of information do you need? How much/How many of that? How: How do you want to receive your information? Do you need a document, a call, or a brief meeting? If you want to make a call or hold a meeting, then When and Where?.
4. Closing: End your email with a simple closing part . Remind them of your request and politely say thanks: Thank you for your time. I look forward to receiving the information. We look forward to hearing from you. Then, choose a proper closure ( Yours faithfully, Yours sincerely, Best Regards ), followed by your name..
5. Signature Finally, don’t forget a standard signature. The signature should include your full name, job title/ ID number, and contact information..
Sample. Sample Date 7 / 12 / 2020 Monday Midterm Exam Grade Inquiry Dear Prof. Reem, My name is Mohamed, ID: U19101358_. and I am your student in English for Humanities section 51. I am emailing you to inquire about my midterm exam grade. I got 10 out of 20 on the midterm exam. I want to know my mistakes because I expected that I will get a higher grade. I would highly appreciate it if you contact me via email. (Whew?) I look forward to hearing from you soon. Best Regards, N.Q.ura Mohamed 11): U19101358 Section number : 51 Email: U19101358@sharjah.ac.ae Mobile number: 0501234567.