[Virtual Presenter] The Hancho Training program welcomes you. This comprehensive training explores the essential skills required to excel as a Hancho, delving into the key competencies necessary to lead a high-performing team and drive results. Let's begin our journey together..
[Audio] Hancho is the leader of his team, playing a key role in keeping the team productive, maintaining quality and safety, and acting as a bridge between the workers and the line leader. His leadership is crucial for the team's performance..
[Audio] The line leader's daily routine is filled with numerous responsibilities, including managing a growing team, dealing with absenteeism and polyvalence among operators, conducting regular inspections, utilizing production monitoring tools, overseeing team performance, tracking the implementation of the five-sigma quality control system, addressing missing components and wires, balancing production orders, and resolving operational issues. With so many tasks competing for attention, it becomes clear that the line leader cannot effectively manage all these responsibilities simultaneously. This realization led Yazaki to explore alternative solutions, ultimately resulting in the development of the HANCHO approach..
[Audio] The term HANCHO refers to a manager who oversees a small group of operators, typically consisting of 15 to 20 individuals. This concept originates from Japan, where the word "hanchō" means "leader of the squad, section, or group". Interestingly, during World War II, the Japanese used this term to describe British or Australian officers responsible for supervising work parties in prisoner-of-war camps. For Yazaki, HANCHO represents a solution to address line leader challenges, enabling the implementation of continuous improvement processes and Lean Management techniques within a specific short area of production..
[Audio] The Hancho's primary responsibility is to ensure that the team operates efficiently and effectively. They must be able to quickly identify and resolve any issues that may arise within their area, which maintains productivity and ensures the quality and safety of the products being produced. Moreover, the Hancho acts as a liaison between the workers and the line leader, facilitating communication and collaboration. Furthermore, they develop a comprehensive plan to guide the team, guaranteeing that all aspects of the production process run smoothly and effectively..
[Audio] To excel as a Hancho, one needs to possess certain essential skills. These skills enable him to effectively lead his team and achieve the desired results. Strong communication skills are first and foremost required. This involves being able to articulate his thoughts clearly and concisely, as well as actively listening to others..
[Audio] A good Hancho should prioritize building strong relationships with each team member, requiring him to understand their individual strengths, weaknesses, and motivations. He can identify potential sources of demotivation and take proactive steps to address them. With emotional intelligence, the Hancho can empathize with his team's challenges and provide support when needed, fostering a positive and productive work environment where team members feel valued and motivated to perform at their best..
[Audio] Effective communication is crucial for a Hancho. As the communication bridge between various departments, he needs to possess excellent verbal, written, and listening skills. This enables him to effectively convey information, resolve issues, and build strong relationships with his team members and stakeholders. With these skills, he can facilitate smooth communication among operators, quality, maintenance, planning, engineers, and line leaders, ensuring seamless collaboration and efficient decision-making..
[Audio] As an open and positive attitude plays a crucial role in creating a healthy and work-friendly environment, it fosters a sense of well-being among operators and motivates them to perform their tasks efficiently. This leads to increased productivity and job satisfaction..
[Audio] Technical skills are essential for a HANCHO. This requires a deep understanding of all Yazaki processes and standards in their line area. They must also cover all necessary qualifications and be able to fix issues and solve technical problems..
[Audio] The conceptual skills enable us to analyze complex situations, aligning our resources and tactics to achieve successful objectives. This requires encouraging creativity, experimentation, and implementing continuous improvement initiatives in our area. By doing so, we can ensure that our efforts are focused on achieving the desired outcomes..
[Audio] Effective leaders inspire and motivate their teams through their actions, not just their words. They set the tone for their organization's culture by leading by example, demonstrating the behaviors they expect from others. This approach fosters trust, respect, and a sense of community among team members. By showing, rather than telling, leaders can build strong relationships and encourage collaboration. In this way, the best Hancho is an inspirational and effective leader who leads by example, as much as by direction..
[Audio] Problem-solving is a crucial aspect of being a successful Hancho. It is essential to identify specific problems and develop effective strategies to address them. By following Yazaki process standards, we ensure that our solutions are efficient and reliable. As a Hancho, I must be able to adapt to any situation and provide innovative solutions to overcome challenges that may arise during a typical workday. With this mindset, I will always strive to deliver the best possible outcome..
[Audio] To prioritize tasks effectively, a Hancho must focus on the most important ones first, ensuring that critical activities receive the necessary attention and resources. Delegating routine tasks can also help free up valuable time for more strategic initiatives, allowing a Hancho to optimize their workload and achieve greater efficiency. Setting specific times for tasks further helps to avoid procrastination and minimize distractions, enabling a Hancho to stay focused and productive throughout the day..
[Audio] A good Hancho should have a deep understanding of the processes in their area, including the various tasks that team members perform and how they execute those tasks. This knowledge is essential for providing effective guidance and direction to team members. Without it, a Hancho cannot provide the necessary support and leadership to their team. Therefore, Yazaki has established a minimum work seniority of two years for a Hancho to ensure they possess this critical understanding..
[Audio] Nine essential skills are required for a successful trainer. These skills include coaching, teaching, knowledge, development, experience, and skills. Coaching involves guiding individuals towards achieving their goals, while teaching provides them with the necessary information and expertise. Having a deep understanding of the subject matter, referred to as knowledge, enables trainers to provide accurate and relevant information. Development encompasses the ability to create new content, update existing materials, and adapt to changing circumstances. Experience plays a crucial role, as it allows trainers to draw from real-world scenarios and share practical insights. Finally, skills refer to the ability to effectively communicate ideas, facilitate discussions, and engage learners. With these nine key skills, a trainer can deliver high-quality training sessions that meet the needs of their participants..
[Audio] Now that we have covered all the essential skills required to excel as a Hancho, it is time to look at the tasks that come with this role. As a leader, the Hancho will be responsible for overseeing various activities and ensuring that they are completed efficiently and effectively..