General Admin Orientation

[Audio] Today we are here to discuss the Crown Law Office - Civil (CLOC) General Admin Orientation. We will cover topics such as CLOCK's organizational structure, contacts, facilities, health and wellness, travel and expenses, emergency and safety and more. By the end of this session, you should have a good understanding of CLOCK and the services it provides. Let us begin..

[Audio] We will be discussing the contents of the General CLOC Orientation Guide. This guide provides key information about the organization's structure and contacts, facilities and records, health and wellness, travel and expenses, mail and courier services, emergency and safety, and office tour. Additionally, there is a special welcome for new employees which includes an overview of the orientation program. Let's get started!.

[Audio] CLOC offers a range of resources which can be extremely helpful. The Civil Law Office has the General Admin Orientation Guide which is filled with useful information and links. Teams and SharePoint sites provide easy access to the Guide and other related materials. SharePoint in particular is an especially user friendly platform with searchable fields, making it easy to find the right information for any task. Therefore, let's make sure to take full advantage of these useful CLOC resources..

[Audio] We are proud at The Crown Law Office Civil to work towards the common goal of serving justice to all Ontarians. Our mission and vision are driven by this effort to reach that goal. Our organization is led by Attorney General Doug Downey and Deputy Attorney General David Corbett, with Assistant Deputy Attorney General Katie Wood and Legal Director Sean Kearney. Together, we are committed to providing the highest standards of service excellence..

[Audio] The Crown Law Office's structure and contacts will be discussed. The General CLOCK Orientation Guide provides organization charts, phone lists and email distribution lists to understand how the office operates. Its team is headed by a Manager and Assistant Manager of Business Operations, an Executive Coordinator, an Assistant to the Director, Legal Secretaries, Law Clerks, an Insurance and Client Service Coordinator, a File Assignment and Case Management Coordinator, an Issue and Correspondence Coordinator and Reception Office Clerks. It is important to be familiar with this team, as they can offer guidance and support..

[Audio] CLOC offers an unparalleled work experience with its facilities and records. There are four distinct floor plans on the 4th, 5th, 6th and 8th floors and various office sharing and hoteling arrangements to promote sustainability and efficiency. Employees have access to information and instructions in the General CLOC Orientation Guide regarding the Employee Workspace Reservation System and Office Guidelines. The guide also contains details on records, access cards, boardrooms and more..

[Audio] At CLOCK, we are committed to offering resources, programs, and services that foster growth and development for all employees. Our Human Resources team is there to provide support with managing employee relations, learning and development, staff recruitment and onboarding, and more. In addition, to ensure that communication is clear and that any issues are handled quickly, these services are also accessible via our employee portal. This portal contains information about benefits, payroll, banking, and other services. Furthermore, the Human Resources team is ready to answer any questions you may have. We are dedicated to providing a rewarding, supportive, and positive work environment for our employees, and our Human Resources team is here to make sure that your experience is as rewarding as possible..

[Audio] We are committed to promoting a healthy and balanced work-life at CLOC. We understand that physical, mental, and emotional health have a significant impact on individual well-being. Therefore, we are dedicated to creating an inclusive and supportive work environment where everyone feels appreciated and respected. Our team members are also provided with resources to support their physical and mental health needs.This section provides information on the programs and resources that are available for mental health. In case team members have any concerns or need further assistance, they should reach out to their managers..

[Audio] We understand the importance of efficient and effective expense management at the O P S All staff must therefore complete the online iExpense training via the ONLearn portal to ensure their travel & expenses are compliant with policy. Before submitting claims, they must obtain pre-approval by discussing it with their manager. Additionally, to set up Electronic Funds Transfer (E F T), a void cheque must be submitted to the ARMS system. Rest assured that at the O P S, your expenses are in line with policy and are properly managed..

[Audio] In regards to mail and courier services, it is critical to implement approaches and protocols to guarantee the secure dispatch of documents, particularly when it pertains to delicate legal cases. Our legal secretaries are prepared to aid with these procedures and supply the necessary tools to guarantee documents are secure and timely..

[Audio] If an emergency occurs, it is essential to know the safety protocols. If the fire alarm sounds, evacuate the building right away and head to the assembly point in front of the Delta Chelsea Hotel on Gerrard Street. Once in the secure area, your manager should be able to give any additional aid needed..

[Audio] Committed to meeting the highest standards of service, the Crown Law Office Civil provides its clients with access to state-of-the-art resources. We are pleased to offer a guided tour of our premises, should it be required. We are thankful for the attendance at this training session, which has provided all of us with the opportunity to gain a better appreciation of the operational structure, contact information, facilities, health and safety protocols, travel and expenses regulations, emergency evacuation procedures and more. Our sincere gratitude goes out to all those who have taken the time to learn more about the services and activities of the CLOC. Thank you..