Name: PowerPoint Presentation
Uploaded: 2022-07-21
Duration: 1 min 28 s
Description: I chose to do Empathy because I struggle with this myself not only in my professional but personal life as well..

[Audio] I chose to do Empathy because I struggle with this myself not only in my professional but personal life as well.. 

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[Audio] Our agenda today is, What is Empathy? Do's, don'ts, Breaking News, Practice what you've learned. 

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What is Empathy? Do’s Don’ts Breaking News Practice what you’ve learned

3 .. Empathy is understanding the feelings of another person by putting yourself in their shoes.. 

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Empathy is understanding the feelings of another person by putting yourself in their shoes.

. With Aidvantage we are not just another call centre. What we do here affects an individual’s life to include their $$$ and credit….. 

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With Aidvantage we are not just another call centre. What we do here affects an individual’s life to include their $$$ and credit….

In customer service, empathy is the ability to have a human interaction with a customer where you would intentionally put yourself in the customer's shoes to understand their issue and find the best possible solution for your customers

Quite simply, empathy is the best way for you to show your customers that you really care. And while it's not always possible for customer service representatives to solve a customer's problem, showing empathy helps customers to feel that their concerns matter. It reinforces that they are valued by Aidvantage.

PowerPoint Presentation

I chose to do Empathy because I struggle with this myself not only in my professional but personal life as well.

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Do's, don'ts, Breaking News, Practice what you've learned

PowerPoint Presentation

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