PowerPoint Presentation

Firm Name : M/s Digital Seva Name: Y Nityanada Chakraborty.

On-Ground Sales and Marketing.

Target market. Highlight the target market for your fiber connections in Tripura. Include relevant statistics or data to support your claims.

Sales strategies. Discuss the various sales strategies that you have employed to reach your target market. This could include things like cold calling, door-to-door sales, or promotional events..

Marketing tactics. Explain the different marketing tactics that you have used to promote BSNL fiber connections in Tripura. This could include things like social media advertising, print media ads, or radio ads.

Sales figures. Present data on your sales figures and growth over the past year or two. Use graphs or charts to make the data more visually appealing.

Customer testimonials. Share some testimonials from satisfied customers to showcase the effectiveness of your on-ground sales and marketing strategies.

Delivering Best Quality Service to Customers.

Service standards. Discuss the service standards that you have implemented in your business to ensure that customers receive the best quality service. This could include things like a customer feedback system, quick response times, or a customer service hotline..

Customer service training. Explain the customer service training that you provide to your employees to ensure that they are equipped to handle customer queries and complaints..

Service delivery process. Explain the process that you follow to deliver quality service to customers. This could include things like regular maintenance checks, speedy issue resolution, or follow-up calls to ensure customer satisfaction.

Customer feedback. Present data on the customer feedback that you have received and how you have incorporated that feedback to improve your service delivery process.

Challenges. Being a Hilly area, what are the challenges are faced in your journey and how you have overcome those..

ধন্যবাদ (Thank You).