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undefined. DEX: Last Mile Inhouse Staff Training-Part 1.
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undefined. [image] & Daram. Our Purpose: Uplifting communities through the power of commerce. Our Vision: A champion of South Asia serving 50 million by 2030.
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undefined. Continuously Innovate Generosity of Spirit Make it personal Deliver on our promise time.
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undefined. SLA: Service Level Agreement LOP: Logistics Operations Platform MU: Mobile Unit FTE: Full Term Employees CTE: Contractual Employees TN: Tracking Number CT: Control Tower IVR: Interactive Voice Response.
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undefined. LM Detailed process flow SLAs that ensure operational excellence within the Last Mile Backlog reports and their importance Brief introduction to control tower and IVR.