Chapter 3: History, Globalization, and Values-Based Leadership

[Audio] Values Presented by: Nestor Rojas Batch 9 Section 3 Group 2.

[Audio] Contemporary Principles of Management Organizations are evolving into social movements, with fluid boundaries and increased participation in leadership. Social networks enable employees to connect and access resources. Continuous learning is crucial for organizations to transfer knowledge and explore new ideas. Virtual organizations speed up cycle time but challenge remote workers. Communication technologies and the Web require special attention for remote work..

[Audio] 1.7.2013 Corporations as Social Movements Corporations are increasingly resembling social movements, with leaders relying on charisma rather than authority to motivate participants. This shift in management theory suggests that corporations are becoming more like social movements, taking on more permanence..

[Audio] 1.7.2013 In the corporate world, social networks are starting points for innovation, as people feel better and work better when they belong to a group of people like themselves. Facebook, started by Mark Zuckerberg, has transformed organizations by allowing employees to collaborate on projects based on common interests, management directives, and incentives. Companies like Netflix and Procter & Gamble are tapping social networks of scientists to improve their products. Social networks fueled by passion can help managers retain, motivate, and educate staff, and even help Facebook's founders overcome in-house dilemmas..

[Audio] Learning Organizations 1. Systematic problem solving: The company must have a consistent method for solving problems, using data and statistical tools rather than assumptions. 2. Experimentation: Experiments test ideas in small steps, allowing companies to explore new knowledge and strategies. 3. Learning from past experience: Review projects and products to learn successful and error-free launches, as demonstrated by Boeing's successful application of lessons learned from previous airplane models. 4. Learning from others:Recognizing that good ideas come from anywhere, not just inside the company, learning organizations network with other companies in a continual search for good ideas to adapt and adopt. 5. Transferring knowledge : Sharing knowledge quickly throughout the organization is the way to make everyone a smart, contributing member..

[Audio] The Value of Wikis Wikis provide companies with a number of benefits (Tapscott & Williams, 2006): Wikis pool the talent of experts as well as everyone from across the company and beyond it—in all time zones and geographic locations. Input from unanticipated people brings fresh ideas and unexpected connections. Wikis let people contribute to a project any time, giving them flexibility in managing their time. It's easy to see the evolution of an idea, and new people can get up to speed quickly by seeing the history of the project. Co-creation of solutions eliminates the need to "sell" those solutions to get buy-in. Wikis cut the need for e-mail by 75% and the need for meetings by 50%..

[Audio] 1.7.2013 Today's world faces many challenges, from the need to protect the natural environment to the rapid pace of innovation and change. Technological connectivity is bringing the world closer together and enabling people to work from anywhere. Demand for talent and low-cost workers gives rise to outsourcing and employees working remotely, whether from home or from remote different countries. At the same time, information is now available to more and more people. This drives demand for personalization. It increases complexity but at the same time gives us the collaboration tools needed to solve tough problems..

[Audio] TOP 5 CHALLENGE TRENDS Increasing Concern for the Environment Greater Personalization and Customization Faster Pace of Innovation Increasing Complexity Increasing Competition for Talent.

[Audio] Top 5 Solution Trends Becoming More Connected Becoming More Global Becoming More Mobile Rise of the Creative Class Increasing Collaboration.

[Audio] 1.7.2013 Management involves decision making, and decisions often have an ethical component. Beyond personal ethics or a moral code, managers face making decisions that reflect the company as a whole, affecting its future success and vitality. Ethics doesn't just mean following the law but acting in accordance with basic values. Integrity- We always try to do the right thing. We are honest and straightforward with each other. We operate within the letter and spirit of the law. We uphold the values and principles of P&G in every action and decision. We are data-based and intellectually honest in advocating proposals, including recognizing risks. Passion for Winning- We are determined to be the best at doing what matters most. We have a healthy dissatisfaction with the status quo. We have a compelling desire to improve and to win in the marketplace. Leadership -We are all leaders in our area of responsibility, with a deep commitment to delivering leadership results. We have a clear vision of where we are going. We focus our resources to achieve leadership objectives and strategies. We develop the capability to deliver our strategies and eliminate organizational barriers..

[Audio] 1.7.2013 Trust We respect our P&G colleagues, customers and consumers, and treat them as we want to be treated. We have confidence in each other's capabilities and intentions. We believe that people work best when there is a foundation of trust. Ownership We accept personal accountability to meet our business needs, improve our systems, and help others improve their effectiveness. We all act like owners, treating the Company's assets as our own and behaving with the Company's long-term success in mind (Procter & Gamble, 2009)..

[Audio] 1.7.2013 Importance of Ethics in Management Ethical behavior in management is crucial as it sets the moral tone and serves as role models. Ethical leaders build trust and demonstrate integrity, which is essential for leadership..

[Audio] 1.7.2013 Integrating Ethics into Managerial Decision Making Ethics involves choosing between decision-making rules, such as cheapest or highest quality, and deciding on a course of action when no clear rule is available. Dilemmas arise when choices are incompatible or one course of action violates a moral principle. An ethical decision-making process can help tackle these dilemmas..

[Audio] 1.7.2013 Steps in an Ethical Decision-Making Process Assess the situation Identify the stakeholders and consider the situation from their point of view. Consider the alternatives you have available to you and how they affect the stakeholders: consequences; duties, rights, and principles; implications for personal integrity and character Make a decision. Monitor outcomes..

[Audio] Bible Verse Command those who are rich in this present world not to be arrogant nor to put their hope in wealth, which is so uncertain, but to put their hope in God, who richly provides us with everything for our enjoyment. —1 Timothy 6:17.