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abstract. EMPLOYEE MOTIVATION.
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EMPLOYEE MOTIVATION. 2. abstract. abstract. The job of a manager is to get things done through employees. To do this the manager should be able to motivate employees.
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WHAT IS MOTIVATION?. Motivation results from the existence of a person’s needs and the fulfilment of those needs. A need is unfulfilled physiological or psychological desire of an individual.
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SOME OF THE WELL KNOWN THEORIES OF HUMAN MOTIVATION.
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1. MASLOW’S HIERARCHY OF NEEDS. 5. . Self-actualization Esteem Love/Belonging Safety morality, creativity, spontaneity, problem solving, lack of prejudice, acceptance of facts self-esteem, confidence, achievement, respect of others, respect by others friendship, family, sexual intimacy security of body, of employment, of resources, of morality, of the family, of health, of property breathing, food, water, sex, sleep, homeostasis, excretion Physiological.
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a. Self-actualization Needs Creative and challenging work Participation in decision making Job flexibility and independence b. Esteem needs Responsibility of an important job Promotion to higher status job Praise and recognition from the supervisor.
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What satisfies lower order needs?. . 7. a . Social Needs Friendly co-workers Interaction with customers Pleasant supervisor b. Safety Needs Safe working condition Job security Base compensation and benefits c. Physiological Needs Rest and refreshment break Physical comfort on job Reasonable work hours.
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. 2. J. Herzberg’s Motivation/ Hygiene Approach. Herzberg classified needs into two motivation factors: Satisfaction Psychological growth Dissatisfaction was a result of Hygiene factors..
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Hygiene Factors. Working condition Quality supervision Salary Status Security Company Job Company Policies and Administration Interpersonal relation.
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2. Motivation Factors. Achievement Recognition for achievement Responsibility for task Interest in the job Advancement to higher level task Growth Herzberg suggest that often work can and should be arranged in the following ways: Job Enlargement Job Rotation Job Enrichment.
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3. McClelland Need-based Motivational Model. In the late 1940’s David McClelland identified three needs that are vital to his approach to motivation . a) The need for achievement ( n- ach) The n-ach person is achievement motivated. b) The need for authority and power (n- pow ) The n- pow person is authority motivated. c) The need for affiliation (n- affil) - The n- affil is affiliation motivated..