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Bloomberg Technical Training.

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4. Agenda. Overview The Bloomberg Terminal Types of Bloomberg License Bloomberg Licenses and PCs in ADB Software Compatibility Matrix PC Requirements Common Issues Software Installation/Re-installation Cannot login to Bloomberg Anywhere Site License Activation Office Add-in not working Bloomberg Launchpad Not Appearing/Not Working Bloomberg Hardware Replacement.

5. The Bloomberg Terminal. A Bloomberg Terminal on a desk..

6. Types of Bloomberg License. Bloomberg Anywhere (BBA) Allow users to login anywhere by creating Access-Point-On-Demand (APOD) and via bba.bloomberg.net Allow users to login on Bloomberg Professional App on mobile devices Uses a combination of user ID, password, and biometric authentication to login Open Terminal Allow creation of multiple logins Users are limited to open terminals with the same firm Only one user is allowed to login on the terminal at one time.

Bloomberg Licenses and PCs in ADB. Department No. of Bloomberg PCs TD 21 BPOD 3 ORM 2.

8.

Software Compatibility Matrix. Minimum Product Requirements Windows 8/8. I pro Enterprise Windows 10 Home pro Education Enterprise Office 2010 Service Pack 2 Version 14.0.x Office Professional Service Pack I 2013 Version 15.0.x Extended support end date* Microsoft Bloomberg Comments Operating Systems *Only 64 Bit versions are supported. *Customers must install Microsoft Silverlight in order to run multimedia functions and the BMAP function. *Only 64 Bit versions are supported. *Windows 10 Mobile / Mobile Enterprise are not supported. *Customers must install Microsoft Silverlight in order to run multimedia functions and the BMAP function. Microsoft Office Versions *Offiæ Starter 2010 is not supported *Office 365 ProPlus must installed on the local computer. Cloud-based version of Office 365 ProPIus is not supported. Office 365 Promus 2013 Office Professional 2016 Version 16.0.x Office 365 Promus 2016 Service Pack I KB3114374 Current Channel 10-Jan-23 *TBA* 13-0ct-20 1 1-Apr-23 14-0ct-25 *TBA* *TBA' subscribers: A build of *Office 365 ProPlus must be installed on the local 16.0.6956.2053 computer. Cloud-based version of Office 365 ProPlus is Deferred Channel not supported. subscribers: A build of 16.0.6965.2092.

PC Requirements. STANDARD USER POWER USER (TRADING SYSTEMS) Component Processor Operating System Memory Hard Disk Video Card Display Settings Network Adapter Keyboard Recommended Intel 8 Gen (Coffee Lake) Core i7 Clock speed: 3.0 GHz Min Cores: 4 physical AMD Ryzen 7 Clock speed: 3.0 GHz Min Cores: 4 physical 64-bit Windows 10 32 GB RAM SSD (20 GB minimum free space) Minimum th Intel 4 Gen (Haswell) Core i7/i5/Xeon Min Cores: 4 physical 64-bit Windows 10 16 GB RAM Minimum 8 GB of free space Recommended Intel 8 (Coffee Lake) Core i7 Min clock speed: 3.0 GHz Min Cores: 6 physical AMD Ryzen 7 Clock speed: 3.0 GHz Min Cores 6 physical 64-bit Windows 10 32 GB RAM SSD (20 GB minimum free space) Minimum Intel 4 Gen (Haswell) Core i7 Min clock speed: 3.0 GHz Min Cores: 4 physical 64-bit Windows 10 16 RAM Minimum 8 GB of free space PCl Express (PCl-e), Dual port graphics with a minimum of 512 MB of memory, 256 MB per wt DirectX 11 _x compatible 1280x1024x32 bit or higher, with 1920x1080 HD support recommended Dual Displays recommended Netwrk adapter with TCP/IP Services enabled Available USB port to accommodate the Keytmrd.

[Audio] Bloomberg Request Builder is being used by TDOT-QAU and ORM to extract financial data from Bloomberg using the Bloomberg Data License. The files are extracted via SFTP. QRG is also saved in the same directory. User should file an IT Request The IP address of the workstation should be included in the proxy server whitelist.

[Audio] For lost B-Unit the user should report it to Bloomberg immediately, It will be discussed in the succeeding slides.

[Audio] After receiving the new Bloomberg PC, the user should file an IT request to reformat the PC and install the following: ADB Image, Bloomberg application. Normally it takes the ITD Hardware team 3- 5 days to complete the process..

Common Issues. License Activation Existing Users Bloomberg Anywhere (APOD).

[Audio] Due to hardware replacement. 15. Common Issues.

Common Issues. License Activation Existing Users Open Terminal If BCHG fails contact Bloomberg Helpdesk and provide the following information: Your Name User’s Login ID Serial Number.

Common Issues. Office Add-In Not Working First close Excel, PowerPoint and Word. And then go to "Start-> Programs-> Bloomberg-> API Environment Diagnostics" and click “Start"..

Common Issues. Office Add-In Not Working After the Diagnostic Check is finished, click the "REPAIR" button to fix the error..

[Audio] Bloomberg Launchpad™ allows the user to combine multiple functions and monitors on pages and in views, thus helping the user to organize and consolidate your desktop to fit your personal workflow. It's like a dashboard with all the frequent..

Common Issues. Bloomberg Hardware Replacement. Image result for B-Unit.

[Audio] There are a couple of functions that a user can choose in using the Client Services Portal.

Common Issues. Bloomberg Hardware Replacement. Servkes P«tal to tie Clifft Pcrtal! PRTI movides dients tednkal enistrative SIW)rt thraoh tik tieir tktween a ticket to tie Technical Cmtracts, cr tirtxJgh TIXS system; ltxate a (kxÄJnrnt in or luve BliMürg irruTHiiately call yw te:hnical sugwt irstallation relatai isqz on CMf«m x•tiors m TIXS to sutrnit irquiry to a sspcific departrrmt at t" to chame yuJr Blcxrr&rg q to r«pest a fre Blcxx•ürg r«ylxenmt to rrue SIN(s) to installed a PC. For Call rne fcy uxy t«hnical sumx»rt itstallation relat«i iQJiriß..

Common Issues. Bloomberg Hardware Replacement. (Back) to Return Irqiry Sel«tim O Hardware, ard Terminal Installations Imuiri6 retwal of tte Blcur&rg Profesk*ial B•unit swags and bianetrk isu6). Terminal Isqjes and Inwiries Te&k.al issue crrtainirg to tte Blcxxntrrg Termirol giftware its Electrcnic Trüv Suggyt ETS FIX at*d kP isgæs for EMSX, cyder Routiv, Flhet, T(htS, AIM, SSECNS, FX ard Fix«i platfcyms. E)lutions Tqt F«is, Batch Fe«is, Of, Gateway 3, Serdiro/r«eiving Billirq, PayrtÜt ard SID reg»rt irquiries. Returns Equiønent stw:rt irquiries•, r«vest to return excess equirrrmt, return cr&rs, ewigxnent lost charges..

Bloomberg Tech Functions. PRTL <Go> - This function provides clients technical and administrative support from the terminal CONN <Go> - The Connection Wizard is a customer diagnostic tool that assists the user in troubleshooting Bloomberg connectivity UUF <Go> - This function allows the user to change his/her password PDF <Go> - This function allows the user to customize their Bloomberg by changing defaults that affect their display of Bloomberg functions IAM or IAMX <Go> - This function displays detailed information about the terminal and the user who is currently logged in.

Bloomberg Technical Contacts. Bloomberg Connection/Infrastructure Issues Rolly Aldovino raldovino@bloomberg.net Hardware Delivery Mike Viernes maviernes@bloomberg.net Rovick Arandia rarandia@bloomberg.net.

Thank you.. ADB.