PowerPoint Presentation
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BANKING & FINANCE G roup B. Students’ Name Students’ ID 1. Alicia Ch’ng Lin Lin 19054246 2. Boo Yan Jorh 19055136 3. Ho Su Jie 19047596 4. Lim Shen Kok 19045772 5. Loh Min Xin 19080332 6. Mok Meng Wei 19017441 7. Nisha Nair A/P Ramesh Nair 19069053 8. Sin Jing wei 19040880 9. Tyu Ee Joe 19063858 10. Vanessa Lee Yan Xuan 19030766 11. Yeo Kai Jie 19043330.
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Imteen Account. Type : Savings Account Target : 12 to 18 years old Teenagers Features and Benefits: Paying interest to the savings Cash Rewards for Students with Excellent Performance in Exams RM30k Personal Accident Coverage Low Initial Deposit Auto Upgrade to “ Kawanku Savings”.
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Largest Bank. (RM877 billion gross Assets). Strong Fundamental.
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Imteen Savings Account Interest Rate. Savings Band.
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Customer Service & After-Sales Service. Lo ng waiting time Shortage of employees Poor customer experience.
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Customer Service & After - Sales Service. Improvement for physical service:.
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Customer Service & After - Sales Service. Online Customer Service - hotline or email.
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Customer Service & After - Sales Service. Online Service:.
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Security Measures for Anti-money Laundering. AML - Anti Money Laundering Acronym Business Concept Background. Stock Vector - Illustration of page, laundering: 198090843.
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Strengthen the act of Customer Due Diligence (CDD).
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Strategies to increase deposit. Conduct marketing research to collect customer information.
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Strategies to increase deposit. • CREDIT CARD CARDHOLDER NAME :.
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Customer Loyalty. o MOBILE BANKING CUSTOMER LOYALTY.
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Business Sectors to Focus on Lending during the COVID-19 Period.
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Business Sectors to Focus on Lending during the COVID-19 Period.
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PART TWO: CASE 1. a) Our group’s advice to Ms Liang Looi (receive or reject the gold bracelet?).
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b) Our group’s recommendations (accept or reject sumptuous lunch?).
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Investigate the possible reasons of returned cheque Detect any suspicious or unusual activity such as money laundering Review Datuk’s audited account in the past 3 years Check Datuk’s repayment track record and his loan commitment in the CCRIS report to calculate debt-service ratio to ensure his repayment ability Aware of whether Datuk has poor payback history or frequent late payments since his cheques were bounced Check whether Datuk is blacklisted by Bank Negara Malaysia Check whether Datuk has declared bankruptcy , or his company has wound up with Official Assignee Office Proceed the loan if Datuk has good credit score Seek a second legal charge on Datuk’s property Report her suggestion to management to get approval.
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d) Form of security or collateral that Triple Ace Bank Bhd request from Datuk Boh Hong.