Assuming Responsibilities

Assuming Responsibilities. Adjusting situations to improve the teaching and learning environment.

The Course Coordinator. Planning meetings Standardizing the delivery of units.

Workplace conflict. Human resource is the backbone of any organization Its natural that conflict will be a part of any workplace setting due to the diverse nature of humans People have different opinions and ideas, therefore conflicts will arise.

Deal with conflict Immediately. Present good impression to other team members and students De-escalate conflict Increase productivity.

Communication skill. Listen Talk things through amicably Seek intervention.

Emotional intelligence. Perceive and understand other person’s emotions This skill is essential when managing conflict because it prevents the situation from escalating Recognizing and curtailing confusion, anger and frustration from the conflict leaves space for everyone involved to think creatively and logically about a solution.

Patience. Conflicts are not easy to overcome, for conflicts to be effectively worked out , patience will be needed Take the time to listen to each participant and value each argument evenly.

Be positive. This is a great way to keep the conversation moving forward Having a positive attitude going into the conflict can help other participants to feel more at ease.

Open Communication. Open communication is the best way to foster a healthy, long term relationship post-conflict If new challenges arise, open communication should make it easier for participants to address the roadblock..

Conclusion. Its important to understand that how you apply these conflict resolving skills can help teams manage conflict and prevent them from escalating, its also important to understand how to apply them when conflict emerges.